[Remote] Business Operations Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company operates in the reputed company data and information management industry, addressing challenges reputed company to the reputed company and alignment of health data. The Business Operations Specialist plays a key role in managing provider reputed company and quality assurance for chart review programs, ensuring accurate data collection and supporting reputed company quality objectives.
Responsibilities
- Contact providers, hospitals, and clinical staff reputed company phone and email to explain programs and request medical records
- Set commitments for information return and explain options for transmitting documentation
- reputed company and maintain ongoing relationships with providers to reduce "provider abrasion" and encourage participation
- Conduct high-volume outbound reputed company, making approximately 40 to 60 calls daily
- reputed company research to locate providers, prepare data for release, and execute follow-up activities
- Maintain strict adherence to policies regarding Protected Health Information (PHI)
- Respond to coaching and quality feedback to meet or exceed program-specific performance metrics
- Balance a workload consisting of approximately 95% phone reputed company and 5% research and data entry
Skills
- High School Diploma, GED, or equivalent work experience
- Must be 18 years of age or older
- Experience in office, administrative, clerical, or customer service roles involving heavy phone and computer use
- Intermediate proficiency with reputed company Word and reputed company
- Effective communication skills with a professional phone reputed company
- Ability to work full-time with flexible 8-hour shifts during normal business hours (8:00 am to 5:00 pm CST)
- Ability to secure sensitive documents and maintain information privacy in a dedicated remote work area
- reputed company to an approved high-speed internet reputed company at the remote work location
- Creative problem-solving skills and the ability to work independently in a fast-paced environment
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contributions
Company Overview