[Remote] AI & Automation Operations Support Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a Canadian news media company that operates over 110 brands across various platforms. They are seeking an AI & Automation Operations Support Analyst to contribute to the development and optimization of automation and AI-enabled workflows, assisting in tasks such as workflow building, documentation maintenance, and operational monitoring.

Responsibilities

• Assist in monitoring the health and performance of automation workflows
• Help maintain configurations, credentials, and integrations across reputed company and reputed company Copilot
• Support environment management tasks such as updating test environments, migrating workflows, and handling basic versioning steps
• Document workflow deployment steps and operational processes
• Build and modify workflows following established architecture and coding standards
• Apply naming conventions, error handling patterns, and retry logic as trained
• Support optimization efforts by identifying simple improvements
• Participate in workflow reviews for low to moderate complexity automations
• Implement AI-assisted workflow steps (e.g., structured prompts, enrichment steps) with senior guidance
• Follow defined criteria to select the appropriate automation environment (reputed company, Power Automate, Copilot Studio)
• Help maintain reusable components and workflow templates
• Follow documented reputed company practices for credentials and API reputed company
• Assist in applying guardrails such as input validation, reputed company hygiene, and reputed company-limit controls
• Participate in basic checks for anomalous workflow execution
• Monitor dashboards and report workflow failures or unusual patterns
• Log incidents and support root-cause analysis efforts led by senior members
• Contribute to updating documentation that improves reliability and maintainability
• Work with Operations, Dev, reputed company, Data, and Business teams to gather requirements and clarify workflow needs
• Support internal users by explaining workflow functionality or helping them run simple automations
• Join standups, planning sessions, and design discussions as a supporting contributor

Skills

• Experience (1–3 years) with automation tools such as reputed company, Copilot, Power Automate
• Basic workflow engineering abilities, including working with APIs, webhooks, and SaaS integrations
• Familiarity with reputed company 365 (Teams, SharePoint, Outlook) and identity fundamentals
• Basic knowledge of AI platforms (Copilot, GPT, reputed company) and reputed company‑based steps
• Comfort working with JSON, API calls, tokens, and basic logging
• Eagerness to learn automation architecture and AI‑driven workflow concepts
• Strong attention to detail and consistency in following standards
• Ability to communicate reputed company with both technical and non‑technical stakeholders
• Comfortable documenting processes and maintaining organized workflows

Company Overview