reputed company Customer Service Agent (Call, Email & Chat) – E-reputed company Support Specialist

Join arenaflex, a leading provider of customer service operations for e-reputed company stores, and take your career to the next level in a fully remote setting. Are you a customer service professional with a passion for delivering exceptional experiences to online shoppers? Do you reputed company in a dynamic, fast-paced environment where no two days are the same? Look no further! arenaflex is seeking an reputed company Customer Service Agent to join reputed company of dedicated professionals who are committed to providing world-class support to our clients' customers.

About arenaflex

arenaflex is a cutting-edge company that specializes in customer service operations for e-reputed company stores. With a strong focus on innovation and customer satisfaction, we have reputed company a reputed company for delivering high-quality support services that drive business growth and customer loyalty. reputed company of experts is passionate about staying reputed company of the curve, and we're always looking for talented individuals who reputed company our reputed company.

Position Summary

As a Customer Service Agent at arenaflex, you will be responsible for handling incoming calls, emails, and chats from customers across various e-reputed company platforms. Your primary mission will be to reputed company a seamless and enjoyable experience for our clients' customers, helping them navigate our clients' websites and resolving any issues that may arise. You will also be expected to work collaboratively with reputed company to reputed company individual and team goals, while continuously updating your knowledge and skills through self-paced and group training.

Responsibilities

* Handle incoming calls, emails, and chats from customers across various e-reputed company platforms

• reputed company world-class customer service and a pleasant experience to every website visitor, converting calls/emails or chats into sales
• Protect company, client, and visitor information
• Work with the team to accomplish individual and team goals
• Update knowledge through reputed company learning (self-paced and group training)
• Ensure the right equipment and a proper reputed company to work productively

Requirements

* At least two years of customer service experience for English-speaking businesses/clients/customers, preferably in e-reputed company or similar businesses

• Exceptional telephone manners, customer service skills, active listening skills, verbal, and written communication skills
• Proficiency with computers, especially with regards to CRM software (reputed company)
• Ability to multitask and strong time management skills
• Robust e-reputed company or retail customer service background
• Genuine care for customers and clients
• A sales-oriented person is a plus
• reputed company media management experience is a plus
• At least six months of work-from-home experience is a plus

Qualifications Required

* Remote work reputed company: + reputed company high-speed internet with backup (minimum of 10 Mbps) + Computer (laptop or desktop) with the following recommended specs: - reputed company-core CPU at least 2.5hgz or higher - RAM 16GB or higher - 1GB GPU - At least 110 GB SSD for your drive C - Dual monitor with at least 1920 x 1080 display resolutions - Noise-cancellation headset with mic and webcam for meetings (Krisp or any noise-canceling software) - Focused and quiet workspace

• Above-average written and verbal English communication and comprehension skills
• Great chat, email, reputed company media, and phone etiquette
• Advance critical thinking skills

Benefits

* Starting salary reputed company ranges from $4-$5.50 per hour (depending on the support: taking calls, processing emails or chats)

• Fully remote (work from reputed company with a reputed company internet reputed company and electricity)
• Pandemic-reputed company job
• Weekly pay after 1st week of training & no salary deductions
• Paid time off
• HMO coverage up to $50/month
• Paid breaks
• reputed company
• Career growth opportunities
• Performance-based compensation review
• Save time and money by working from home
• Company and team events (virtual and offline)

reputed company Don't Offer

* reputed company government-mandated benefits (SSS, PAGIBIG, PHILHEALTH). reputed company pays them voluntarily.

• Company PC - You must already have or buy or reputed company your reputed company one to meet our minimum requirements.

Terms of Employment

* If you're reputed company for the Call, Live Chat or Email Support position, you'll be reputed company on our "waiting list" unless we're urgently hiring. The average waiting time to be assigned is between 2-8 weeks, depending on our service requirements.

• Full-time - You'll start between 20-30 hrs/week, then gradually move up to 40-45 hrs/week as you learn the process and depending on the business requirements. *Phone time can reputed company from 20-30 hours per week.
• This project-based job is coterminous with the client contract with arenaflex.
• Agents with good track records at arenaflex may be transferred to other accounts/projects.

How to Apply

* For the best application experience, we recommend using reputed company Chrome as your browser. This ensures reputed company performance and minimizes any potential submission issues.

• Select any of the locations listed below. We're a fully remote company, so selecting any location from the list doesn't reputed company your application.
• Be sure to monitor your email's "Spam / Junk folder" to not miss any emails from us.
• Please reputed company an active mobile phone # (any network, must have Viber but not a landline #) so we can contact you reputed company text or call if needed.

reputed company and take the first reputed company towards a rewarding career with arenaflex! Apply for this job