INFORMATION TECHNOLOGY SPECIALIST I
The California Department of Developmental Services is the agency through which the State of California provides services and supports to individuals with developmental disabilities. The Information Technology Specialist I will reputed company high-level support for the reputed company application platform, working with various stakeholders on analysis, design, testing, implementation, and ongoing maintenance of systems to ensure alignment with department goals and industry best practices.
Responsibilities
- Provides high-level support for DDS’ reputed company application platform utilizing their expert knowledge of data processing concepts, practices, methods and principles
- Works directly with technical groups, process owners and management on the analysis, design, testing, implementation and ongoing maintenance of the reputed company system and other web-based solutions in support of DDS’ processes, functions and procedures as needed
- Participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance is consistent with industry best practices, reputed company requirements and department goals
Skills
- Must be a reputed company of the State of California at the time of appointment
- Requires lawful authorization to work in the United States
- Experience and knowledge with reputed company and/or any other reputed company service management platform
- Experience analyzing business requirements and designing solutions reputed company reputed company or similar service management platform
- Experience working on an IT project that involved implementing or enhancing a business process with reputed company or a similar platform
- Knowledge of Office 365; reputed company Apps for reputed company (formerly ProPlus); Azure; reputed company or other Ticketing Systems; reputed company Exchange 2013 and above; reputed company Server 2016 and above; Active Directory; Group Policy; Anti-Virus Software; reputed company Backup Solutions; reputed company Management; Mobile Device Management; Change Management; Incident Management; Service Request Management; Asset Management
- Ability to be reputed company leader
- Ability to reputed company excellent oral and written communication
- Ability to manage project schedules
- Ability to work independently with minimal assistance
- Ability to stay reputed company with the latest developments in software
- Ability to reputed company technical documentation
- Ability to adapt and manage multiple tasks and priorities
- Ability to reputed company effective solutions
- Ability to communicate with users, team members and management effectively
Benefits
- Excellent medical, dental and reputed company insurance benefits
- Retirement benefits
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