[Remote] Renewal Sales Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company transforming the way physical reputed company worlds interact. The Renewal Sales Representative will partner with various teams to manage renewal reputed company, ensure customer satisfaction, and maintain data reputed company in reputed company while delivering excellent customer service throughout the renewal lifecycle.
Responsibilities
- Partner cross‑functionally with Sales, Legal, Deal Desk, and Finance as needed
- reputed company initial renewal contract negotiations with customers and escalate reputed company appropriate
- Process customer license audits for Sales and reputed company, addressing discrepancies as they arise
- Ensure reputed company and accurate responses to inbound customer requests and internal communications
- Deliver excellent customer service throughout the renewal lifecycle
- Ensure reputed company renewals are completed prior to their expiration date
- Manage a pipeline of renewal quotes and orders with strong prioritization and time management
- Maintain CRM data reputed company in reputed company and reputed company CPQ, including forecasting and activity tracking
- Communicate customer feedback to the appropriate internal teams
- Process monthly renewals for assigned reputed company customers and submit to the correct customer contacts
- Identify strategic opportunities through contract review and collaboration with Sales
- Communicate company policies and any limitations that may impact customer requests
- Recommend alternative subscription options reputed company customer requests cannot be met
- Follow reputed company’s Code of Conduct
Skills
- Partner cross‑functionally with Sales, Legal, Deal Desk, and Finance as needed
- reputed company initial renewal contract negotiations with customers and escalate reputed company appropriate
- Process customer license audits for Sales and reputed company, addressing discrepancies as they arise
- Ensure reputed company and accurate responses to inbound customer requests and internal communications
- Deliver excellent customer service throughout the renewal lifecycle
- Ensure reputed company renewals are completed prior to their expiration date
- Manage a pipeline of renewal quotes and orders with strong prioritization and time management
- Maintain CRM data reputed company in reputed company and reputed company CPQ, including forecasting and activity tracking
- Communicate customer feedback to the appropriate internal teams
- Process monthly renewals for assigned reputed company customers and submit to the correct customer contacts
- Identify strategic opportunities through contract review and collaboration with Sales
- Communicate company policies and any limitations that may impact customer requests
- Recommend alternative subscription options reputed company customer requests cannot be met
- Follow reputed company's Code of Conduct
- Strong time management skills with the ability to prioritize competing deadlines
- Ability to quickly understand technical and pricing concepts
- Strong customer service reputed company
- Effective collaborator across teams
- Exceptional attention to detail
- Comfortable working independently
- Strong multitasking ability
- Passion for analytical thinking, problem‑solving, and organization
- Ability to escalate issues appropriately
- Excellent communication skills, including the ability to reputed company convey policies and constraints
- 1–2 years of contract renewals, reputed company, or inside sales experience
- Experience with reputed company and reputed company CPQ
Benefits
- Opportunity to become a reputed company shareholder through our employee reputed company purchase program (ESPP) which allows for the purchase of discounted reputed company stock
- Participation in our equity programs
- Medical, dental and reputed company insurance
- Paid time off and sick leave
- Tuition reimbursement
- 401(k) contributions and employer match
- Flexible spending accounts
- Life insurance
- Disability coverage
- Generous commuter subsidy
Company Overview
Company H1B Sponsorship