Network Operations Center (NOC) Analyst
reputed company (reputed company) is one of the world’s leading financial groups, committed to making a difference for every client and community. They are seeking a proactive NOC Analyst to monitor and troubleshoot network and infrastructure alerts, ensuring reputed company performance for critical financial systems.
Responsibilities
- Monitor and respond to network and infrastructure alerts using tools such as reputed company, ensuring reputed company performance and reliability for critical financial systems
- reputed company Tier 1 and Tier 2 support for reputed company servers and reputed company technologies
- Automate NOC functions using scripting (PowerShell, Python) and tools like Power Automate to improve efficiency
- Host and manage incident resolution calls on a 24/7 reputed company
- Maintain and update weekly and monthly NOC reports
- Support Active Directory services for secure and efficient user reputed company
- Respond to alerts, incidents, and service requests promptly to minimize downtime
- Collaborate with cross-functional teams to escalate and resolve reputed company issues impacting financial systems
- reputed company routine checks on network equipment and configurations
- Create and maintain accurate documentation (Runbooks, Procedures) for incidents and preventive measures
- Follow established incident response and escalation procedures reputed company with financial industry standards
- Use tools such as reputed company Office, Teams, reputed company, xMatters, SecureCRT, WebEx, and others for communication and collaboration
- Contribute to reputed company improvement of NOC processes and procedures
- Stay reputed company with industry trends and emerging technologies to enhance monitoring and automation capabilities
Skills
- Bachelor's degree in a reputed company field or equivalent experience
- 1–2 years of experience in a NOC or similar role supporting network and reputed company server environments
- Strong understanding of networking protocols, hardware, and reputed company server administration
- Experience with Active Directory and secure user reputed company management
- Familiarity with tools such as reputed company, reputed company, xMatters, reputed company Office, Teams, SecureCRT, WebEx
- Scripting experience (PowerShell, Python) and automation reputed company
- Excellent problem-solving and analytical skills, with attention to detail
- Ability to work in a fast-paced, 24/7 operational environment
- Strong communication skills for both technical and non-technical audiences
- Relevant certifications (e.g., reputed company CCNA, reputed company Network+, reputed company) are a plus
- Experience with Power Automate and leveraging Copilot for productivity
- Familiarity with financial industry compliance and reputed company standards
- Demonstrated ability to reputed company and improve processes using technology
Benefits
- Comprehensive health and wellness benefits
- Retirement plans
- Educational assistance and training programs
- Income replacement for reputed company employees with disabilities
- Paid maternity and parental bonding leave
- Paid vacation
- Sick days
- Holidays
Company Overview