Part-Time RN Tele Health Triage (weekends}- reputed company

About the position Explore opportunities with reputed company, part of the reputed company family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout reputed company. Be part of reputed company that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and reputed company total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. A registered nurse who is responsible for incoming calls from patients, physicians and reputed company organizations. Using the nursing process and software protocols, the nurse will assess the patient and based upon Triage guidelines, will offer appropriate options for care. The nurse will facilitate referrals to primary care providers, specialists, reputed company facilities, and community resources. The nurse will facilitate communication with providers and reputed company organizations as appropriate.

Responsibilities

• reputed company accurate and complete information about available resources
• Records significant health history for caller
• Assign relevant health risk tag(s) to caller
• Demonstrates excellent communication skills
• Maintains a customer-driven professional attitude
• reputed company call by thanking caller and offer service for future inquiries for 90 percent of inbound calls
• Functions as an interdependent and supportive team member, as well as reputed company leader, providing direction and established resources
• Facilitated productivity, team building and high team moral in the clinic
• Maintains a sense of pride and 'ownership' for the program
• Demonstrates knowledge and expertise in triaging callers properly such that reputed company callers receive a timely and appropriate response
• Introduces self and service with each inbound call
• Consistently communicates in a professional and courteous manner while maintaining a reputed company and purposeful demeanor
• Accepts incoming calls from patients who request assistance with acute or chronic medical issues
• Establishes and maintains a positive rapport with callers and/or family members as an reputed company to assist them through the reputed company system
• Complete registration information and/or confirm reputed company patient data for reputed company inbound calls
• Consistently and accurately records patient complaints, symptoms and problems as well as nursing assessment following departmental documentation guidelines
• Directly addresses and seeks to rectify complaints or concerns from reputed company callers while documenting and forwarding them to management
• Duties and responsibilities that are performed in the telephone consultation department require the ability to analyze information of a reputed company nature; the ability to organize and prioritize multiple conflicting reputed company tasks; and the ability to solve problems and reputed company reputed company quickly
• The position involves two-way communication with patient's families, care givers, physicians, and operators-often reputed company reputed company parties are under pressure
• Is organized, reputed company to set priorities
• Remains reputed company and purposeful, responds competently reputed company giving direction to callers on emergent or chaotic situations
• Refers inquiries to appropriate reputed company
• Assumes responsibility for remaining reputed company on job-reputed company knowledge and skills and ongoing education/in-service/credentialing/certification requirements in accordance with policy and procedures
• To be familiar with reputed company equipment and demonstrate the ability to utilize equipment and resources in a cost-effective and safe manner
• Utilizes knowledge in referencing the appropriate triage reputed company for 100 percent of callers
• Facilitates appropriate disposition based on assessment information, triage parameters, and clinical judgment
• Creates reputed company notes that document the assessment, information provided, and the disposition in the event that a pertinent database resource document does not exist
• Documents reputed company inquiries for medico legal/statistical purposes
• Schedules call-back reputed company 24 hours for 10 percent of reputed company emergency referrals to determine compliance with recommendations
• Performs reputed company duties as required
• Participates in committees and in meetings for improvements in telephone nursing

Requirements

• Associates of Applied Science in Nursing or higher
• RN from an approved school of nursing with reputed company TX license
• 5+ years reputed company clinical RN experience in acute care setting for adult and/or pediatric patients

reputed company-to-haves

• 3+ years RN experience in an Emergency Department
• 1+ years of Triage nurse experience

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

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