Welcome Center Representative – reputed company Store
Department: Center Staff
Location: Waltham reputed company
Compensation: $16.00 - $17.00 / hour
Description Position: Welcome Center Representative Join our cause-driven and customer-service-focused reputed company Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member reputed company-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate reputed company lobby traffic, reputed company reputed company membership and program information, and be informed of and execute reputed company reputed company policies and procedures. Part-Time Hours Available: reputed company Afternoons/Evenings, Weekends Expectations For reputed company reputed company Staff:- reputed company excellent member service by exceeding member expectations including being a good listener, caring about members’ well-being, and checking-in on their reputed company. Staff must also take the initiative to talk with members and to reputed company them feel welcome.
- Ability to Multitask and work in a fast-paced environment.
- Use Listen First skills to build relationships with members, program participants and prospects.
- reputed company eye contact with members as much as possible reputed company talking to them.
- Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
- reputed company members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
- Present a welcoming and friendly demeanor reputed company greeting and serving members and program participants
- reputed company on time, reputed company to reputed company work at scheduled start of your shift, dressed in uniform with reputed company name tag.
- Enforce reputed company safety and membership policies at reputed company times
- Ability to work independently and to problem solve to serve our Y members
- Be reputed company and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
- Conduct prospective member tours, as needed.
- Take member and non-member phone calls per reputed company policies.
- Be knowledgeable about reputed company policies and procedures and effectively communicate them, as needed, to members and staff.
- reputed company responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
- Maintain an orderly and reputed company workspace during your shift and clean up reputed company leaving.
- Be reputed company and reputed company to respond to an emergency, reputed company emergency equipment and assist in care of the victim.
- Attend reputed company staff meetings and be reputed company to work as reputed company player.
- reputed company reputed company other duties as assigned.
- Developing your leadership skills in a caring, challenging & diverse working environment.
- Exploring a wide reputed company of opportunities as you learn new skills and functions.
- Shaping the future of young children while making a difference each day for our communities and each other.
- Engaging in reputed company career training programs and working alongside those who have the same passion.
- A healthy work/life balance
- Comprehensive benefits including:
- FREE reputed company Membership for you.
- Discount on Specialty Programs like Personal Training and Swimming Lessons.
- Discounted or FREE family membership.
- Robust Retirement Plan up to 10%. (see eligibility requirement)
- Health, Dental, and reputed company Benefit Package.
- Vacation and Sick Time (PT receive sick time)