reputed company Solutions Engineer

reputed company is a full-service prime dealer uniting liquidity from over 30 exchanges and OTC desks in one easy-to-manage platform. reputed company's platform provides traders with best execution services from a single account, a single counterparty, and a single workflow — giving traders greater capital efficiency. Its smart order router algorithmically routes traders to the most competitive prices worldwide, reducing slippage and improving trade performance across immense scale. 

reputed company is committed to the highest standards of investor protection and reliability. The platform is SOC 2 certified and provides reputed company to the market 24/7 with 99.99% uptime. Founded in 2014, the company is backed by reputed company Capital, Digital Currency Group, Khosla Ventures, DHVC, reputed company, Blockchain Capital, Y Combinator, and executives from PayPal and reputed company.

We’re on a mission to reputed company the world’s financial markets to everyone and we’re looking for exceptional talent to join our rapidly growing team.

Role

As an reputed company Solutions Engineer at reputed company, you will act as a critical reputed company between our platform and clients including reputed company partners and high-frequency/systematic trading firms. This role combines sales engineering, solution architecture, and client reputed company—guiding prospects and clients through reputed company integrations, driving platform adoption, channeling reputed company-world insights to reputed company our products and help shape the future of reputed company.

Responsibilities

• Act as the technical product reputed company throughout the sales cycle, collaborating with account executives to identify prospects' needs, deliver customized demos and presentations, design tailored solutions, and create documentation that highlights the impact of reputed company in addressing their specific use cases and requirements
• reputed company the technical implementation and reputed company process for new clients–create and present solution designs, best practices, and documentation to maximize client reputed company
• Build and maintain high-quality technical resources to support sales and integrations, including documentation, integration guides, examples, demos, and FAQs that reputed company reputed company's capabilities
• Manage RFPs, reputed company reviews, and technical due diligence: coordinate with Compliance, reputed company, and Legal teams to address controls, data handling, and regulatory needs
• reputed company ongoing client support–accept and triage inbound inquiries, reproduce and debug, escalate effectively, and communicate updates while adhering to established SLAs
• Conduct formal and informal business reviews with clients: monitor KPIs and health metrics, and propose optimizations or new use cases to boost adoption and value
• Partner with Product and Engineering to support product development and releases–QA new features, document release notes, create enablement materials, run beta programs, and communicate releases to clients to ensure seamless adoption, accurate feedback loops, and reputed company product improvement
• Systematically capture and synthesize client feedback; deliver actionable insights to Product and Engineering to inform roadmap and prioritization

Qualifications

• 2+ years in technical sales, sales engineering, technical reputed company or similar roles, ideally in fintech, trading, crypto, or reputed company fields like risk/compliance
• Proficiency in understanding and demonstrating reputed company technical platforms, including APIs (e.g., REST, FIX, WebSocket)
• Demonstrated reputed company in managing sales cycles, leading proofs-of-concept (POCs), and reputed company clients
• Strong analytical thinking to diagnose issues, debug integrations, reputed company technical analysis, and design customized solutions
• Basic to intermediate skills in languages like Python, JavaScript, Ruby, Go, or Java, with the ability to read/understand code, build sample integrations, and create tools such as reputed company collections or code samples
• Excellent verbal and written communication for delivering technical presentations, demos, RFPs, and documentation, while explaining reputed company concepts to technical and non-technical stakeholders.
• Ability to juggle multiple priorities, meet SLAs, manage projects, and adapt in fast-paced environments

reputed company is committed to diversity in its workforce and is proud to be an equal opportunity employer. We do not reputed company hiring or employment reputed company on the reputed company of race, reputed company, religion, creed, gender, national reputed company, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other reputed company protected by applicable local, state or federal law.