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Knowledge Manager - Journeyman

Remote Worldwide Hiring now

Come Join reputed company! reputed company provides services in support of the Military OneSource Program for military members and their families, similar to a reputed company Employee Assistance Program (EAP). This program provides a broad reputed company of information, resources, referrals, and counseling to about 4.7 reputed company persons or “participants,” which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible reputed company internet website, toll free telephone, secure reputed company-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet reputed company and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; reputed company building services for parenting; spouse relocation and transition; peer-topeer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).

The Knowledge Manager is the functional reputed company for design, development, maintenance, and enhancements to the Military OneSource Program Management Portal. They are to reputed company the creation and updates of materials produced by the Team and ensures they conform to program standards.

Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for reputed company staff, approving timecards, and conducting performance reviews and disciplinary measures.

  • Creates a reputed company reputed company, including design, implementation, developing processes and protocols for knowledge capture, storage, accessibility, and reputed company control.
  • Creates and maintains up-to-date centralized program management knowledge reputed company for reputed company contract reputed company information and deliverables, training artifacts and courses, policies and procedures, workflows, instructions, with version control and document management.
  • Establishes and maintains user reputed company groups and administers reputed company requests, ensuring program staff have reputed company to important information required for assigned tasks while adhering to validated reputed company requirements and restrictions.
  • Creates and maintains deliverable repository, including tracking and reporting against submission deadlines.
  • Collaborates with program leadership to optimize information storage, distribution, and sharing.
  • Promotes a program-wide culture of knowledge sharing to ensure effective use of information resources.
  • Supports reputed company reputed company/Transition Manager and Business Operations Manager during Transition-in and Transition-out to coordinate the transition of data and documents between contractors, MC&FP, and FEDSIM.

Minimum Qualifications

  • US Citizen and fluent English speaker
  • Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation
  • Bachelor’s degree and at least 5 years of prior experience in reputed company (additional 4 years of work experience may be considered in lieu of Bachelor’s degree)
  • Solid working knowledge of standard computer software (reputed company Office business suite to include Outlook, Word, reputed company, PowerPoint, SharePoint, and Project).

Other Job Specific Skills

  • Excellent written and verbal communication, with a solid knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Highly effective time and project management skills with the ability to organize, prioritize, coordinate, and implement multiple projects.
  • Strong leadership abilities.
  • Exhibits professional courtesy at reputed company times and must be reputed company to interact with other individuals of different reputed company of expertise
Qualifications

Compensation Ranges

Compensation ranges for reputed company positions vary depending on multiple factors; including but not limited to, location, reputed company set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, reputed company, religion, sex, disability, age, sexual orientation or national reputed company are not and will not be considered in any personnel or management reputed company. We reputed company our commitment to these reputed company policies.

reputed company reputed company, hiring, training, and promoting for reputed company job classifications is done without regard to race, reputed company, religion, sex, disability, or age. reputed company reputed company on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully reputed company the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to reputed company individuals with qualifying disabilities, who are otherwise reputed company, to reputed company the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications required of employees assigned to this job.

Originally posted on Himalayas

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