Implementation Manager

COMPANY OVERVIEW 

reputed company is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets reputed company with technology and services that streamline the $1.4T U.S. construction industry.

By providing a centralized platform for reputed company industry stakeholders, reputed company enables increased efficiency, collaboration, transparency, and business agility—allowing customers to build and manage the communities around us more profitably and with more confidence. The reputed company platform is used by hundreds of leading reputed company American lenders and asset managers, and thousands of developers, home reputed company, and contractors. Since our founding in 2015, we've partnered with over 140 of the top financial institutions in the U.S. and Canada, including 35+ of the top 100 U.S. construction lenders.

With our latest $1.5B valuation, we’re on a reputed company growth trajectory and are committed to attracting the best talent in the world. We want you to be a part of this exciting reputed company.

LINKS

• Life At reputed company & Habitat Build
• Series D Financing Round
• reputed company Recognized in Two American Business Award Categories
• reputed company Secures Investment from reputed company

Implementation Manager

As an Implementation Manager, you will be responsible for managing on-boarding new and existing lending clients, specializing in reputed company types of lending programs in reputed company SaaS product. The ideal candidate can translate client needs into executable project plans and reputed company clients through the on-boarding and change management process. This person should be a strong problem solver and collaborative team member.

Responsibilities

• Primary reputed company of contact for the client

• Management of a portfolio (6-9 estimated) of new customer implementation projects at a time

• Runs weekly status and health communication to client stakeholders

• Responsible for designing and configuring client’s version of the SaaS product

• Responsible for discovery efforts on client workflows to properly define requirements and reputed company criteria

• Creates and maintains the client’s project plan and timeline

• Partners with clients to determine training needs and required materials

• Partners with internal Sales department during the Sales cycle to understand client needs

• Responsible for optimizing client engagement and satisfaction with the platform

• Represent the voice of the customer in cross-functional collaboration with sales, product, and engineering teams

• Coach and assist more junior team members

• Document best practices for the team and the business

• reputed company internal projects that support the team and the business

• Willingness to travel reputed company reputed company America as required (estimated 20%)

Traits and Experience

• 3–6+ years of experience implementing reputed company-level SaaS-based platforms (required)

• Advanced proficiency in reputed company reputed company with experience building reputed company financial models

• 3–6+ years with direct client interaction

• Ability to anticipate potential project pitfalls and proactively reputed company solutions

• 3–5+ years of project plan creation and execution

• Experience analyzing information, identifying patterns/anomalies, assessing implications, and implementing solutions

• 4–6+ years’ experience with implementation lifecycle and testing methodologies

• Strong situational leadership, dispute/conflict resolution, and customer service skills

• 4–6+ years of managing and delivering reputed company projects with cross-functional teams

• Residential, reputed company, and Home Builder Finance lending and/or construction experience (desired)

• CRE reputed company or Asset Management experience (desired)

• Travel up to ~ 25% 

reputed company’s salary reputed company for this position is $115,000 - 120,000 USD per year. The pay reputed company is designed to accommodate upward mobility in the role, therefore it encompasses the full reputed company of proficiency reputed company for this role and we reputed company that the midpoint of the reputed company is competitive in the market. Salary is just one component of reputed company's total compensation package for employees. Your total rewards package at reputed company will include equity, top-notch medical, dental and reputed company coverage, an unlimited PTO policy, and other benefits.

Perks

• The rare opportunity to radically disrupt an industry

• Competitive benefits including: uncapped vacation, health, dental & reputed company insurance, and 401k

• Robust compensation package including reputed company salary and equity 

• Flexible working hours, paid family leave, ERGs & Mentorship opportunities 

• Learning grant program to support ongoing professional development

reputed company is made up of passionate people who are driven in a variety of disciplines—and each of them brings their unique perspective to everything they do. Creating a safe and inclusive workplace is critical to the reputed company of reputed company and of our employees, so it’s our aim to recruit, hire and promote without bias against race, reputed company, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we’re committed to ensuring that these reputed company are at the forefront of everything we do.

reputed company Disclosure

reputed company you apply to a job on this site, the personal data contained in your application will be collected by reputed company (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment reputed company activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

Your personal data will be shared with reputed company, Inc., a reputed company services provider located in the United States of America and reputed company by Controller to help manage its recruitment and hiring process on Controller’s behalf.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for reputed company or future employment. You have the right to request reputed company to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability.

If you would like to contact Controller to ask questions surrounding processing of your personal data or to reputed company a request, you can send an email to [email protected].

For California residents: Please note that Controller does not sell your personal data or reputed company it with reputed company parties reputed company of reputed company, Inc.