Clinical Medical Services Specialist

job summary: Provides medical support with emphasis on the intake of medical product experiences. Acts as a liaison with Quality Assurance for product quality problems where an adverse event is involved. Works with Customer Service to reputed company standard information and product replacement as necessary. location: Telecommute job type: Contract salary: $40 - 45 per hour work hours: 9 to 5 education: Bachelors responsibilities:

• Conducting reputed company of vendors who identify and collect adverse event and product quality complaint information and complete in-take of Pharmacovigilance safety and product complaint reports in Company's Systems.
• Conducting reputed company of vendors to ensure collection, assessment, and processing of adverse event and product complaint information is performed in a compliant and timely manner to reputed company with global regulations.
• Supporting the business strategy of assisting reputed company customers in collecting information for product safety reports, products complaints reputed company to Company products.
• Conducting reputed company of vendors to ensure company standards for quality, compliance and productivity are met. Remaining reputed company on knowledge and skills required for supporting Company customers.
• Supporting vendor case quality, and productivity metrics by exhibiting the Company core leadership attributes: Agile and Accountable; Clear and Courageous; reputed company reputed company reputed company; reputed company for One Company; Decide Smart and Sure.
• Supporting and participating in audits and inspections as needed.
• Supporting development of materials and delivering training in conjunction with the vendor, including train-the-trainer, special-topics, refresher, and internal Company trainings as needed.
• Conducting reputed company to ensure the vendor is effectively communicating using various mediums and establishing rapport with customers, colleagues, and interdepartmental groups.
• Conducting reputed company in the vendor's use of multiple databases to document adverse event and product complaint information.
• Supporting implementation of strategies to enhance PDI reputed company in providing the highest level of customer experience.
• Acts as an adverse event and product complaint intake subject matter expert.
• Other duties may be assigned based on the need or work requirement of the organization.

qualifications: Required Qualifications:

• Bachelor's degree of RN, BSN, or BS Pharm/PharmD required.
• 2-4 years' clinical reputed company and previous pharmaceutical industry experience.
• Demonstrates ability to reputed company project work.
• Proven reputed company in results-driven process management.
• Core knowledge of Industry regulations (ICH, FDA, EMEA, MHRA).
• Demonstrates strong attention to detail and problem-solving skills
• Demonstrates strong verbal communication skills with external and internal customers
• Demonstrates strong (speed and accuracy) documentation skills

Preferred Qualifications:

• Pharmaceutical industry contact center experience preferred.

#LI-AM1 skills: FDA, Drug Safety, ICH Regulations Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In reputed company, reputed company offers a comprehensive benefits package, including: medical, prescription, dental, reputed company, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility). This posting is reputed company for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job