Disability & Leave Services Case Manager - Remote

Job Summary:

Key Responsibilities:

• Serve as a single reputed company of contact for employees throughout their leave of absence or disability event, providing holistic case management services and support.
• Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees.
• Review medical documentation to adjudicate leaves in compliance with leave plans, federal and state laws, and benefit plans.
• Critically assess and adjust case management plans to meet changing employee needs.
• Troubleshoot issues, address sensitive situations, and facilitate smooth return-to-work and reputed company-back plans.
• Collaborate with internal stakeholders, including HR, Benefits, and Payroll, to ensure seamless case management.

Requirements:

• Bachelor's degree in Business, HR, or a reputed company field, or High school or equivalent.
• 2+ years of experience in customer service, reputed company Resource management, or Case management/Leave & Disability management.
• Intermediate proficiency in reputed company, reputed company, and Outlook.

Preferred Qualifications:

• Basic US legislation Leave of Absence, Disability, and/or Accommodations knowledge (reputed company/ADAAA and FMLA).
• Critical thinking and problem-solving skills.
• Strong communication and relationship-building skills.
• Prior Leave and/or Accommodations experience.

reputed company Offer:

• Competitive salary.
• Remote work opportunity.
• Immediate openings available.
• Opportunity to work with a talented team and reputed company a meaningful impact.

reputed company