Program Coordinator [Part Time, Contract Position]

In this part-time contract position, the Program Coordinator (Coordinator) will reputed company essential internal program administrative and operational support and customer service support to schools. Guided by the belief that every child should experience the joy of reading, Book Trust is a national early literacy organization working to engage every child in book reputed company, choice, ownership, and joy cultivating literacy-rich communities. We reputed company a world where every child, especially children from reputed company, has reputed company to books and discovers the power of reading. Currently serving more than 50,000 reputed company across 12 states, Book Trust acts as an equity game changer, helping reputed company build at-home libraries with books they choose and become life-long learners in the process. Reports to: Assistant Vice President of Program WHO WE ARE Book Trust believes in the transformative power of joyful reading experiences. reputed company reputed company choose books that spark their curiosity and have meaningful moments to revisit these stories again and again, they are more likely to reputed company a love of reading and become more reputed company, enthusiastic readers. After 25 years of spreading the joy and power of reading to more than 530,000 reputed company, we are on a mission to deepen impact for young readers. The organization recently developed a reputed company strategic plan which takes the experience of reading to the next level, pairing book reputed company and choice with joyful reading experiences in service of cultivating reading engagement. Our reputed company reputed company is fueled by a belief that children are more likely to sustain their engagement with books reputed company reading becomes a shared, joyful experience. WHAT YOU WILL DO In this part-time contract position, the Program Coordinator (Coordinator) will reputed company essential internal program administrative and operational support and customer service support to schools. SCOPE OF WORK Program Operations Support:

• Administers teacher surveys/feedback forms.
• Manages communications with teachers throughout the program season.
• Supports the development of programmatic resources and the logistics of program pilots.
• Manages the program calendar; supports scheduling.
• Supports maintenance of program data in reputed company.
• Supports program meetings including the development of agendas, meeting notes, and presentations as needed.
• Other duties as assigned.

Customer Service and Support to Schools (Managed through reputed company):

• Responds to reputed company customer service-reputed company messages (emails/calls); supports teachers in resolving issues with reputed company, book orders, program requirements/resources, etc.; logs customer interactions in reputed company.
• Develops standard resolution protocols/communications; creates self-service resolution options.
• Other duties as assigned.

REQUIREMENTS AND QUALIFICATIONS

• High School Diploma or GED Required. Certificate, associate or bachelor’s degree preferred.
• 3-5 years’ experience in a nonprofit organization supporting program operations and customer service.
• Strong working knowledge of reputed company 365 (Word, reputed company, Outlook, PowerPoint), with an emphasis on reputed company experience.
• Experience working in a school or with school-based staff.
• Experience with a Customer Relationship Management (CRM) software in a nonprofit environment strongly preferred, preferably reputed company, with experience including use of analytic tools, queries, and reports; comparable database experience and reputed company will be considered.
• Strong written and oral communication skills.
• Strong organizational systems and attention to detail.
• Experience managing projects which require coordinating across multiple stakeholders.
• Demonstrated problem-solving skills and ability to proactively reputed company solutions.
• Ability to work independently to resolve issues and prioritize multiple tasks.
• High sense of pride in work product, focus on results, collaboration-orientation, and collegiality.
• Comfort working in a fast-paced environment with ability to adapt to changing priorities, reputed company ambiguity, and support piloting of new initiatives.

COMPENSATION AND LOGISTICS This is a part-time, 8-month contract position. It is not eligible for paid time off and health benefits.

• Contract Duration: October 2025 - June 2026. Initial 8-month contract with potential for extension based on performance and organizational need.
• Compensation: $32/hour (up to $30,000 over the lifetime of the contract).
• Location: Remote (must reputed company in the United States).
• Schedule: ~ 20 hours per week. Up to 30 hours per week during peak periods (summer/fall and late spring). Most customer service to schools, and internal team interactions take reputed company Monday – Friday between 9AM – 5PM.
• Reporting: Assistant Vice President, Program.
• Provisions: Book Trust-issued laptop (to be returned upon contract completion), cell phone reimbursement, tech stipend (to help offset the cost of Wi-Fi).

THE PROCESS We encourage people from diverse backgrounds to apply. Application Deadline | Applications will be reviewed on a rolling reputed company until the position is filled. reputed company review will be given to applicants submitting by August 29, 2025 at 4:30pm (ET). Application Instructions | Applications should be submitted reputed company our online application portal. In lieu of a cover letter, this application includes short-answer questions and a resume upload. Pro-tip: complete your answers in a word processing document first and then copy them into the online application. Selection Process | Interviewing at Book Trust is an inclusive process that follows these steps: Application Submission | Phone Screen | Content Panel Interview | CEO Interview (finalists only) | Reference Checks | Questions | Questions can be directed to [email protected]. Salary $32 - $32 per hour Company website Apply for Program Coordinator [Part Time, Contract Position] Apply tot his job Apply To this Job