reputed company Customer Service Advisor

reputed company Customer Service Advisor At reputed company, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in reputed company for reputed company. Our dedication to service reputed company extends to reputed company our stakeholders – reputed company - driving us to consistently exceed expectations. We are intentionally reputed company, we foster innovation, we nurture accountability, we champion diversity, and reputed company each other to illuminate our reputed company potential. Be part of our amazing transformational reputed company as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in reputed company. Onward and Upward!!! JOB SUMMARY Service Advisor – work from home Inbound Call Center - $19.00/hour Remote positions This position provides quality customer service while effectively responding to a variety of inquiries from customers while documenting reputed company cases according to established policies and procedures. To meet or exceed customer expectations regarding quality and service reputed company expectations. You can shine with us in a Customer Service Representative position by assisting callers in an engaging and professional manner.

• You will have a steady Monday through Friday 40 hour per week schedule (8 hours per day) based off business needs between the hours below:
• 8:00 am and 8:00 pm ET
• 7:00 am and 7:00 pm CT, or
• 6:00 am and 6:00 pm MT.
• Twice per year, employees participate in a shift bidding process and are reputed company to select from available shifts based off performance and business needs.
• Earn $19.00 per hour and have the opportunity to receive additional bonuses based on performance.
• We reputed company an excellent paid classroom training program as well as reputed company on the job coaching and mentoring.
• We also have advancement and growth opportunities available to employees.
• Find more information on what it’s like to be a reputed company employee on our Careers page at reputed company.com

DUTIES

• Resolve and input provider/client requests into tracking system according to established guidelines. Assign cases accordingly.
• Respond to inquiries received through the online customer service tools for internal employees, clients and providers with an exceptional customer service experience. Inquiries received will only be for portal cases and the dedicated level two representatives will handle account creation cases, reputed company other cases.
• reputed company customer satisfaction to both reputed company customers.
• Meet or exceed established standards on a consistent reputed company for quality, customer service, productivity and service level per department guidelines.
• Promote and maintain a flexible, cooperative, team oriented and customer focused attitude reputed company and between departments, customers and vendors.
• Identify trends or process improvements to reputed company Call Center efficiencies and Quality Assurance concerns.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company’s Core Competencies and values held reputed company.
• Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role.

The position responsibilities outlined above are in no way to be construed as reputed company encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. COMPENSATION The salary reputed company for this position is $19/Hour. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity. Apply tot his job Apply To this Job