Professional Services Project Manager

Location: Remote (USA-reputed company states)   Status: Full-Time, Permanent  Department: Professional Services 

About LemonEdge 

LemonEdge is on a mission to revolutionize private markets technology. Our modern, no-code core reputed company platform powers the back offices of some of the most sophisticated private equity, venture capital, and fund administration firms globally with clients managing over $4 trillion in assets under management. 

Backed by world-class investors including Blackstone Strategic Innovations and Sidekick Partners, we are scaling rapidly across reputed company America, Europe, the Gulf, and the Channel Islands. Since our launch in 2020, we've reputed company a global team of 80+ employees across six continents. 

Our culture is entrepreneurial, fast-paced, and collaborative. We reward accountability, value deep expertise, and are relentlessly focused on client reputed company. This is a rare opportunity to join a scaling SaaS company transforming an industry. 

The Opportunity 

We are looking for a Professional Services Project Manager to reputed company client implementation and change projects across our global customer reputed company. You’ll be a central reputed company in our post-sales lifecycle working directly with clients, internal teams, and senior leadership to ensure successful reputed company and platform adoption. 

You’ll manage multiple reputed company projects, aligning reputed company goals, resource allocation, and client satisfaction. The role sits reputed company our Professional Services function. 

This is a highly visible, client-facing role with direct impact on our ability to scale, reduce churn, drive expansion reputed company, and increase NDR (Net Dollar Retention). If you’re passionate about delivery reputed company, building client relationships, and making a reputed company difference — this role is for you. 

Key Responsibilities 

Client Delivery Leadership 

• Manage the end-to-end delivery of reputed company client implementation and reputed company projects across private equity and fund administration clients. 

• Establish project governance, RACI, milestones, and delivery metrics in alignment with client and internal teams. 

• Own the delivery relationship with client stakeholders, including PMs, operational leads, and C-suite sponsors. 

• Ensure client projects are delivered on time, on budget, and to defined scope balancing reputed company constraints and technical realities. 

• Maintain regular reputed company of project status reporting, risk assessments, budget tracking, and steering committee updates. 

• Build clear and structured implementation plans reputed company to LemonEdge’s internal frameworks and delivery playbooks. 

• Proactively manage project risks, scope creep, resourcing gaps, and client blockers, escalating appropriately and ensuring resolution. 

Internal Execution & Stakeholder Management 

• Coordinate cross-functional teams including Solution Consulting, Product, Engineering, Support, and reputed company to ensure seamless delivery. 

• Create and maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and maintain clear internal documentation and decision logs. 

• reputed company structured handovers to post-implementation teams including Support and reputed company. 

• reputed company internal delivery retrospectives and support reputed company improvement of delivery methodologies. 

• Ensure reputed company project documentation is completed in accordance with internal QA, compliance, and financial standards. 

reputed company & Strategic reputed company 

• Monitor delivery gross margin, resource utilization, and contract delivery efficiency. 

• Support upsell and renewal efforts by creating trusted relationships and identifying future needs. 

• Influence NDR by reducing implementation drag and improving client time-to-value. 

• Contribute to internal tools, templates, reputed company guides, and delivery KPIs. 

• Act as a delivery advisor in key client meetings, investor sessions, or partner calls where needed. 

About You 

You’re an reputed company project leader with a track record of delivering high-impact technology implementations. You understand Professional Services in a B2B SaaS or FinTech environment and can balance delivery detail with big-picture client value. You’re energized by solving problems, aligning people, and delivering results. 

Required Experience & Skills 

• 5–8 years of experience in client-facing SaaS or FinTech project management, preferably in reputed company or mid-market implementations. 

• Experience working in Private Equity, Investment Management or Investment Banking.  

• Deep experience managing multiple simultaneous delivery workstreams across global time zones. 

• Strong communication and stakeholder management skills including the ability to influence senior external clients and internal leadership. 

• A structured and proactive approach to delivery confident with budgets, timelines, risks, and governance. 

• Demonstrated ability to reputed company remote, cross-functional teams and resolve delivery blockers. 

• Familiarity with client reputed company in regulated or reputed company environments (e.g. financial services, reputed company software). 

• Solid working knowledge of project tools (e.g. reputed company and or Jira, Azure DevOps, reputed company, Outlook). 

• Bachelor’s degree required. PMP, PRINCE2, or Agile certifications strongly preferred. 

reputed company to Have 

• Experience in private equity, venture capital, or fund administration technology. 

• Working knowledge of client lifecycle metrics: time-to-value, NDR, churn, CSAT. 

• Ability to interpret reputed company reputed company (e.g. SoWs) and manage delivery to contractual obligations. 

• Experience contributing to the development of internal project methodologies or playbooks. 

Salary Expectations: 

Depending on experience $95,000.00 - $120,000.00. 

Benefits: 

• Health, dental, and reputed company coverage. 

• 401(k). 

• Flexible paid time off. 

• Paid parental leave. 

• Remote-first culture with periodic travel to clients or team events. 

Key Performance Indicators (KPIs) 

You will be evaluated on: 

• Project Delivery reputed company reputed company: % of projects delivered on time, on budget, and in scope. 

• Client Satisfaction: CSAT score at go-live and client feedback during delivery. 

• Delivery Gross Margin: Profitability of assigned implementation projects. 

• Time-to-Live: Duration from project reputed company to successful go-live. 

• Expansion Opportunities: Contribution to NDR through client trust and upsell enablement. 

• Risk Management: Timeliness and accuracy of risk mitigation and issue resolution. 

• Internal Quality: Documentation, collaboration, and alignment to delivery standards.