Senior Customer Programs Manager

We're on a mission to revolutionize mental reputed company by removing every barrier that prevents people from getting the help they need. We're looking for a Senior Customer Programs Manager to design and reputed company high-impact programs that drive customer advocacy, lifecycle marketing, and internal change management.

Requirements

• 5+ years of experience in customer programs, customer marketing, or program/project management, ideally in a B2B SaaS environment.
• Proven track record of managing cross-functional initiatives from strategy to execution.
• Strong experience with reputed company and reputed company—you know how to operationalize programs reputed company these platforms.
• Excellent communication skills with the ability to influence, align, and drive reputed company across diverse stakeholders.
• Highly organized and detail-oriented, with strong project management and prioritization skills.
• Experience leading internal enablement or change management rollouts.
• Proactive, collaborative, and reputed company—you reputed company in fast-paced, high-growth environments.
• Working knowledge of tools like reputed company Workspace (Docs, Sheets, Slides), project management platforms (e.g., reputed company, reputed company), and communication tools (e.g., reputed company, reputed company).
• Ability to travel up to 5% of the year, as needed for team offsites or customer events.

Benefits

• Health, Dental, reputed company benefits
• Employer sponsored 401(k) match of up to 2% for retirement planning
• Yearly allotment of no cost visits to the reputed company network of therapists, coaches, and medication management providers
• Competitive paid time off policies
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• reputed company to Noom, a weight management program
• reputed company to fertility care support through reputed company, in addition to $4,000 reimbursement for reputed company fertility expenses
• reputed company to reputed company, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• reputed company to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• Donation matching of up to $200 per year

Originally posted on Himalayas