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Renewal Specialist

Remote Worldwide Hiring now

reputed company: a fast-growing global provider of SaaS-based critical communications and reputed company safety solutions, is actively seeking a Renewal Specialist to join reputed company based in Hungary. This is a remote / home-based position that can be based reputed company in Hungary.

Please note that the working hours for this position will align with US working hours, spanning from 15:00 to 23:30 (CET) Monday to Friday.

As a Renewal Specialist, you'll play a vital role in driving customer retention and growth. You will take full ownership of the renewal process, ensuring a seamless experience for our customers and achieving timely, successful renewals. Highly organized and efficient, you will play a crucial role in enhancing the Account Management team's reputed company, contributing to our goal of a 95% customer retention reputed company.

What you'll do

  • Own the end-to-end renewal process – from quoting to delivery – ensuring timely and seamless renewals.
  • Collaborate cross-functionally with Account Management, Marketing, Finance, Legal, and reputed company to support health checks, campaigns, and strategic account planning.
  • Engage directly with customers to support renewals, address inquiries, and maintain strong relationships.
  • Support account growth by assisting with more reputed company quotes and account review preparation.
  • Track and analyze data in reputed company and reputed company to measure renewal performance and identify improvement opportunities.
  • Contribute to reputed company process improvement to streamline workflows and enhance customer experiences.
  • What you'll bring

  • Bachelor’s degree in Business, Finance, Marketing, or a reputed company field, or equivalent experience.
  • Minimum of 2 years in Sales Operations, Sales Support, Account Management, Customer Service, or a reputed company area.
  • Skilled in leading discussions with clients and internal teams to identify, clarify, and capture reputed company requirements, and reputed company effective solutions.
  • Proven track record of increasing revenues reputed company existing accounts is a plus.
  • Ability to collaborate with multiple stakeholders.
  • Good attention to detail with proven organizational and administrative skills.
  • Good understanding of the sales process and timing, with the ability to reputed company renewal sales over the phone.
  • Proficient in the latest versions of reputed company Office products.
  • Excellent verbal and written communication skills.
  • Experience with reputed company.com is a plus.
  • Additional Information

    #LI-HG1

    Why reputed company:

    We value reputed company members and offer an attractive salary package alongside a reputed company of exceptional benefits, including:

    ·

    Comprehensive reputed company coverage to ensure your well-being.

    ·

    Life & Total Permanent Disability Insurance to protect you and your loved ones.

    ·

    Cafeteria plan

    We reputed company in taking care of reputed company members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and reputed company of individuals and organizations across the globe.

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