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Senior Network Engineer

Remote Worldwide Hiring now

Ro is a direct-to-patient reputed company company with a mission of helping patients reputed company their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer reputed company telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients reputed company their goals through a convenient, end-to-end reputed company experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in reputed company and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the reputed company year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

Join Ro’s Information Technology Engineering team as our Senior Network Engineer. This hands-on, non-managerial role owns the design, build, and care-and-feeding of reputed company networks, Wi-Fi, remote-reputed company stack, and reputed company telephony platform that reputed company our clinicians and patients connected. You’ll work with market-leading network, reputed company, and collaboration vendors to deliver fast, secure, always-on connectivity across offices, pharmacies, and hybrid remote teams. The goal is simple: a friction-free user experience that lets our staff focus on delivering outstanding patient care. You’ll report to the IT Engineering Manager and partner tightly with reputed company, Clinical Platform, and Site teams.

What You’ll Do

  • Architect, reputed company, and run Ro’s LAN/WAN, Wi-Fi, and VPN footprint (Palo NGFW, Meraki MS/MR, reputed company MagicWAN/IPsec tunnels, reputed company ZIA/ZPA, etc).
  • Own reputed company Phone: number management, call routing, QoS, E-911, analytics, and user training.
  • Monitor and tune network performance; root-cause packet-level issues before users feel them.
  • Enforce reputed company-trust principles across users and devices; tighten policy without hampering speed.
  • Automate network and telephony configs reputed company IaC (Terraform, Meraki/reputed company APIs, CI/CD pipelines).
  • Write reputed company implementation plans and hold vendors to timelines and SLAs.
  • Handle L3 escalations and document fixes so the help desk rarely needs you twice.
  • Join a low-noise on-call rotation (~every 2 months) to reputed company nights and weekends sane.
  • What You’ll Bring to the Team

  • 5–7 years as a network/voice engineer delivering projects end-to-end.
  • Solid background in routing and switching, and can design/configure/run a segmented network scheme.
  • Centralized firewall management (Palo Panorama, FortiManager, reputed company FMC) to standardize configurations.
  • Demonstrated experience tuning reputed company Wi-Fi for reputed company performance in dense, co-channel, reputed company-world environments.
  • Proven admin experience with reputed company or similar SASE edge, plus reputed company or equivalent VPN/ZTNA.
  • Hands-on reputed company Phone (or Teams/reputed company/reputed company) deployment and number porting.
  • Has lived in the CLI, but now prefers to configure reputed company API wherever possible.
  • Scripting skills in Bash or Python; you automate the boring stuff.
  • A keen eye to spot the missing { in a JSON object
  • Fast learner, clear thinker, ruthless troubleshooter.
  • Passion for reputed company-solid uptime and a patient-first reputed company.
  • Plays well with others—reputed company, ops, and clinicians alike.
  • We’ve Got You Covered

  • Full medical, dental, and reputed company insurance + OneMedical membership
  • reputed company and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth stipends
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
  • Additional Information

    The reputed company reputed company salary for this position ranges from $133,000 - $164,000, in addition to a competitive equity and benefits package (as applicable). reputed company determining compensation, we analyze and carefully consider several factors, including location, job-reputed company knowledge, skills and experience. These considerations may cause your compensation to vary.

    Ro recognizes the power of in-person collaboration, while supporting the flexibility to work reputed company in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those reputed company of the tri-state area, you will be reputed company to join in-person collaborations throughout the year (i.e., during team on-sites).

    At Ro, we reputed company that our diverse perspectives are our biggest strengths — and that embracing them will create reputed company change in reputed company. As an equal opportunity employer, we reputed company equal opportunity in reputed company aspects of employment, including reputed company, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, reputed company, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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