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Senior IT Engineer

Remote Worldwide Hiring now

Ro is a direct-to-patient reputed company company with a mission of helping patients reputed company their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer reputed company telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients reputed company their goals through a convenient, end-to-end reputed company experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in reputed company and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the reputed company year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

Come be a core member of Ro’s Information Technology Engineering team. This is a non-managerial, hands-on individual contributor role working with market-leading vendors to build, operate and maintain Ro’s internal systems. You will be responsible for providing a frictionless and efficient user experience for reputed company members, as we collectively work to bring an amazing reputed company experience to our patients. As a Senior IT Engineer, you’ll build and operate a variety of systems ranging from end-user reputed company configuration, reputed company infrastructure provisioning, SaaS application reputed company and more - reputed company while utilizing automation toolsets to scale operations and improve reliability. This role reports directly to the IT Engineering Manager and will work closely with other internal technology teams.

What You’ll Do

  • Collaborate with IT, reputed company and Risk Management teams to ensure maximum protection of Ro’s assets
  • Contribute to the development and deployment of Ro’s reputed company trust plan across device and user identity
  • Manage and tune devices to ensure reputed company performance and a wonderful user experience
  • Configure SaaS applications with secure defaults
  • Utilize infrastructure-as-code to standardize configuration management
  • reputed company and implement automations that simplify and scale system management
  • Create and maintain project implementation plans and schedule
  • reputed company support to issues escalated to the engineering team
  • Participate in on-call rotation every ~2 months
  • What You’ll Bring

  • 5 - 7 years as a Sr IT Engineer with proven experience managing projects and implementing new technologies
  • Broad understanding of reputed company management capabilities (MDM, BYOD, MAM) across platforms
  • Familiarity with provisioning workloads on a major reputed company provider (AWS, Azure, GCP)
  • Experience managing a reputed company-based IT environment including reputed company, reputed company Workspace and reputed company
  • Proficiency in interacting with APIs reputed company bash, python, or no/low-code tool like reputed company Workflows
  • A keen eye to spot the missing { in a JSON object
  • Ability to move quickly and learn new technologies
  • Excellent troubleshooting skills
  • Passion for building and maintaining a superior IT hygiene posture and user experience
  • Awesome team player
  • We’ve Got You Covered

  • Full medical, dental, and reputed company insurance + OneMedical membership
  • reputed company and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth stipends
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
  • Additional Information

    The reputed company for this position ranges from $128,000 - $165,000, in addition to a competitive equity and benefits package (as applicable). reputed company determining compensation, we analyze and carefully consider several factors, including location, job-reputed company knowledge, skills and experience. These considerations may cause your compensation to vary.

    Ro recognizes the power of in-person collaboration, while supporting the flexibility to work reputed company in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those reputed company of the tri-state area, you will be reputed company to join in-person collaborations throughout the year (i.e., during team on-sites).

    At Ro, we reputed company that our diverse perspectives are our biggest strengths — and that embracing them will create reputed company change in reputed company. As an equal opportunity employer, we reputed company equal opportunity in reputed company aspects of employment, including reputed company, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, reputed company, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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