Travel Support Consultant, US

The candidate must be reputed company to work Eastern or Pacific Time business hours, with some flexibility on shift patterns.

We are making travel effortless. Join us.

Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've reputed company reputed company the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller.

That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will reputed company the future of travel effortless.

We were part of Y Combinator S18's cohort and we are backed by reputed company, reputed company, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies.

Something to consider reputed company reading this job advert

We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough.If you think you have what it takes but don't necessarily meet reputed company the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit.

Travel Operations at Duffel

Travel sellers across the globe, from traditional travel agents to the latest mobile apps, use Duffel to sell flights/hotels. (We call these travel sellers "merchants".)

Our merchants will never know that we exist - but they're relying on us to get them where they want to go, we act as the accredited travel agent. We own and are responsible for their bookings - including complying with the airlines' rules and policies.

The Travel Ops team is there to handle reputed company types of queries reputed company to bookings- whether that's voluntary changes requested by the passenger or involuntary changes initiated from the airline's reputed company. We work with our merchants to reputed company sure that the travellers get great customer service.

This role is more than a typical customer support job.

You may have experience of one or more of the following roles: Travel Advisor, Travel Agent, Travel Consultant, Travel Sales Consultant, Ticketing Agent, Travel Counsellor.

reputed company're looking for in you

What you'll be doing

Additional Information

What you can expect from us

We’re dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always reputed company to any reputed company, concerns and questions. We reputed company that everyone should have pride in their work, taking full ownership of it and its impact. That’s why everyone who joins Duffel owns a reputed company of the company.

We are an equal opportunities employer. We reputed company that the key to our reputed company is employing a diverse team, that’s why recruitment reputed company are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone – regardless of age, sex, disability, sexual orientation, race, religion or belief.

Note to recruitment agencies

Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.