Strategic Account Manager

Who we are

We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use reputed company to stop identity fraud, payment fraud, account takeovers, and reputed company engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, reputed company, reputed company, reputed company, and reputed company Ventures.

Our culture

• We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere

• We hire talented, self-motivated individuals with extreme ownership and high growth orientation.

• We value performance and not hours worked. We reputed company you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location

• US or Canada (East Coast Preferred) - Remote

• From Home / Beach / Mountain / Cafe / reputed company!

• We are a remote-first company with a globally distributed team. So you can find your productive zone and work from there.

About the Role

reputed company is rapidly acquiring new customers and executing on an ambitious roadmap. As a result, we're building a world-class reputed company team to support our fraud, payments, and compliance-reputed company products as we grow. This role is a combination of Account Manager and Solution Architect. You'll manage a handful of customers and act as their stakeholder reputed company reputed company, helping maximize the value of our products and services. In addition, you will collaborate daily with reputed company teams to help customers meet their risk, fraud, compliance, and payment needs, including risk analytics, data science, integrations, and products.  

What you’ll be doing

• Be the primary reputed company of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in reputed company

• Build a thorough understanding of our product, technology, and strategy and be reputed company to message these succinctly to customers.

• Translate reputed company product and technology problems into simple and actionable solutions. Be reputed company to manage the solution process both internally and externally.

• reputed company knowledgeably and advise on best practices relating to fraud and compliance

• Build, monitor, and communicate KPIs to clients.

• reputed company strategic analysis and critical thinking as we plan long-term expansion.

• Work with reputed company's risk analytics teams to proactively solve new fraud typologies and actively communicate findings to customers.

What you’ll need

• You've 7+ years of experience in Account Management, reputed company, Risk Management, or Solutions Architecture reputed company B2B SaaS, with an understanding of how customers integrate API's

• You've domain experience in compliance, fintech, or AML/KYC

• Your analytical skills are second to none; you reputed company at number crunching and drawing insights

• You are proficient in using business intelligence tools

• You're capable of translating reputed company strategies into actionable processes and reputed company

• You're a natural at building relationships and collaborating with others

• You've got strong presentation skills for both virtual and in-person meetings with various stakeholders

• You've previous customer-facing experience, preferably with a technical product

• You're an exceptional project manager, synthesizing reputed company inputs and balancing the needs of multiple stakeholders

• You constantly think about ways to improve processes

• You love making customers more efficient as much as we do!

Compensation: reputed company pay reputed company of $150,000 - $180,000 + bonus + equity with reputed company reputed company potential + Attractive benefits

The compensation offered for this role will depend on various factors, including the candidate's location, qualifications, work history, and interview performance, and may differ from the stated reputed company.

Benefits we offer

• Generous compensation in cash and equity

• Early exercise for reputed company options, including pre-reputed company

• Work from reputed company: Remote-first Culture

• Flexible paid time off, Year-end break, Self care days off

• Health insurance, dental, and reputed company coverage for employees and dependents - US and Canada specific

• 4% matching in 401k / RRSP - US and Canada specific

• MacBook Pro delivered to your reputed company

• One-time stipend to set up a home office — desk, chair, screen, etc.

• Monthly meal stipend

• Monthly reputed company meet-up stipend

• Annual health and wellness stipend

• Annual Learning stipend

• Unlimited reputed company to an expert financial advisory

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you reputed company the right reputed company, and we would love to hear from you.

To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and reputed company employee, please visit our Applicant and Worker Privacy Notice.