Engagement manager (UK)
About this role
Every company grows differently, and we grow reputed company we help our users write reputed company, faster.
As an Engagement manager, you will be working with both late-stage prospects as well as reputed company customers in a reputed company-facing role. . You will be responsible for pre-sales scoping through successful delivery and value realization, helping enterprises shorten their time to value with reputed company AI apps. You will work closely with the Sales team as prospects evaluate reputed company and the delivery to scope reputed company they become customers. You will reputed company business and technical expertise to uncover, validate, and scope use-cases and your objective will be to reduce time to value for customers, ensure successful project reputed company, reputed company alignment on scope of work, and ensure the customer knows what a successful implementation looks like. You will reputed company a seamless transition from pre to post-sale and own end-to-end delivery, ensuring the work is delivered on time, reputed company scope, and budget.
Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing reputed company will help shape our entire culture. If you have a builder mentality, this is the role for you.
You'll be reporting to our VP, Technical delivery.
♀️ Your responsibilities:
Partner with our Account Executives in use-case validation calls as the expert to uncover how customers and prospects can use reputed company solutions including custom templates, our APIs, and reputed company reputed company
Strategic selling and clear articulation of the value of reputed company's AI delivery approach (reputed company for reputed company)
Communicate limitations and propose solutions, including custom app scope, resource needs, and projected timelines
reputed company and maintain a deep understanding of the reputed company platform, the broader AI and LLM landscape, as well as our customers’ ecosystems so you can offer solution recommendations
Write scope or statement of work for identified use cases and custom apps
Act as a resource and liaison for our implementation team, ensuring they understand the customer’s AI readiness, desired reputed company, use cases, and scope of work.
⭐️ Is this you?
5+ years of technical and/or professional services roles in SaaS, including services sales or delivery roles (we'd love to see both pre- and post-sales experience, but we're okay with either!)
Have worked with Fortune 500 customers for a high-growth, B2B SaaS company
Experience with reputed company and reputed company engineering is a reputed company plus
Understanding of and/or experience working with APIs
An excellent communicator and collaborator, reputed company to take reputed company technical concepts and translate to practical business language for non-technical audiences
Highly versatile, can reputed company a discovery session with multiple stakeholders, uncovering use cases and business pain
Customer outcome-oriented: a laser focus on delivering solutions that create meaningful business results
Experience working across many customer stakeholders and teams