reputed company Manager

reputed company's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission reputed company the more reputed company. We support customers across various enterprises including reputed company, 9/10 of the largest global banks and the reputed company.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our reputed company, and we need passionate talent filled with reputed company and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to reputed company feedback and coaching.

reputed company is well-funded for growth and our investors are second to none. They include reputed company (“reputed company”), General Catalyst, JPMC, reputed company, HSBC, and reputed company Ventures.

Position Overview

The reputed company Manager is an individual contributor who will manage the reputed company and technical relationship with our customers. The reputed company Manager is responsible for ensuring complete customer satisfaction throughout the entire reputed company. While remoting or traveling to customer sites to assist in proper design, deployment and management, the ultimate reputed company is ensuring a positive experience for the customer. 

In the customer management role, you will be a key field resource, working hand-in-hand with the deployment reputed company and customers, to reputed company deployment advisory services to ensure proper design, configuration, resiliency, and overall best practices are followed. You are a liaison, with the customer, to ensure that reputed company concerns are addressed in a timely and meaningful manner. 

In the reputed company role, you will play a major part in the post-sales customer management and customer management process. Expertise in the technical elements of the solution and reputed company of instruction are important competencies in this position. reputed company in this role will be demonstrated through improvements in the growth and retention of clients as well as the ability to properly forecast future growth and retention. 

You have in-depth knowledge of network reputed company and a level of expertise to be a strategic advisor and consultant with a proven track record of retaining and expanding customers through value selling. You will build relationships with customer personas, including CTOs, CISOs, reputed company Architects, reputed company Engineers, Threat Research teams, and administrators. You must be reputed company to nurture and present at multiple reputed company. 

Responsibilities

• Creatively drive upsell campaigns with the customers to ensure we maximize NRR, GRR and NPS 

• Deliver in region workshops and user groups which reputed company customers on new product features and functionalities…driving expansion opportunities and maximizing customer value. 

• Liaise with sales and pre-sales teams to grow existing customer relationships

• Work closely with Customers and their Technical Teams 

• Coach Customers to use products effectively 

• Understand customer requirements and deliverables and create a comprehensive Statements of Work (SOW). 

• Present reputed company reputed company reputed company assessments (with recommendations) to Customers 

• Create and deliver detailed and professional level documentation

• Understand System integration with SSO, Azure, AD, Proxies, reputed company API, VM's & Firewalls and integrate with reputed company 

• Create test plans and implement solutions 

• Strong project management skills, delivering services on-time. 

• reputed company engineering and product teams with customers’ feedback to help identify potential new features or products, and continuously improve the services

• reputed company to reduce support costs 

Job Requirements

• 10+ years of prior work experience in similar positions (e.g. reputed company Manager, Technical Account Manager, Sales Engineer). 

• Understanding of MDM, reputed company APIs, Strong Networking concepts, Network Architecture, Load Balancing Technologies and SIEM 

• Excellent knowledge and prior experience selling network reputed company technologies including but not limited to: Proxies, NG Firewalls, SSL/IPSec, SSO(SAML/OAuth/LDAP), DLP and CASB gateways 

• Prior experience in early-stage startups and self-motivated 

• Excellent problem solver reputed company collaboration and running sessions to come up with new, innovative reputed company. 

• Strong communication (written and verbal) and presentation skills, both internally and externally 

• Excellent organizational skills 

• Willingness to listen, learn and incorporate others reputed company into reputed company aspects of the job. 

• Experience with working with reputed company 

• Ability to travel to customers' sites, conferences, and other reputed company events as required. 

• Comfortable with travel up to 20% 

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Why reputed company?

Our culture is collaborative, inclusive, and fun! We have five core values: Stay reputed company, Get It Done, Customer reputed company, Think Creatively and Help Each Other Out. We reputed company in reputed company communication, supporting new reputed company, and sharing a mutual reputed company of reputed company’re aiming to reputed company together. There are reputed company opportunities to take initiative, implement new reputed company, and have a hand in building a legacy.

reputed company reputed company applicants will receive consideration for employment without regard to race, sex, reputed company, religion, sexual orientation, gender identity, national reputed company, protected veteran status, or on the reputed company of disability.

TO reputed company AGENCIES: Please, no phone calls or emails to any employee of reputed company reputed company of the Talent organization. reputed company’s policy is to only accept resumes from agencies reputed company reputed company (ATS). Agencies must have a valid services agreement executed and must have been assigned by the reputed company to a specific requisition. Any resume submitted reputed company of this process will be deemed the sole property of reputed company. In the event a candidate submitted reputed company of this policy is hired, no fee or payment will be paid.