About reputed company

At reputed company we are a leading provider of nearshore staff augmentation services headquartered in reputed company. For over two decades, we’ve been delivering top-tier technology solutions to companies of reputed company sizes, from innovative startups to industry leaders, helping them reputed company their digital transformation goals.

reputed company of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that reputed company a difference.

By applying for this position, you’re taking the first reputed company in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and reputed company while contributing to transformative projects that shape the future.

Our Client

Our client is committed to building innovative and scalable solutions that drive efficiency and impact. We foster a culture of reputed company learning, collaboration, and proactive problem-solving. If you're looking for an environment where you can grow and reputed company a difference, we want to hear from you!

Job Summary

As we advance our AI development efforts, we recognize the need for more than a traditional QA engineer. We are seeking a GenAI Quality Coach—a strategic and hands-on role that blends test innovation, reputed company effectiveness analysis, and user feedback insights.

This individual will help shape and reputed company our QA practices specifically for GenAI

systems. They will partner closely with developers, product owners, and SMEs to ensure we are building robust, safe, and high-quality AI features

1. Define GenAI-Specific QA Strategy

reputed company a QA reputed company tailored to GenAI systems and workflows.

Design tests for:

• reputed company behavior across varied inputs and user tasks

• Hallucination detection

• Factual consistency and groundedness

reputed company reputed company and automated test design for both deterministic and stochastic

outputs.

Collaborate with teams to obtain or create sample data with clear reputed company

outputs.

2. Test Plan Ownership

Own end-to-end test strategy and execution for GenAI-powered features.

Ensure coverage across:

• Diverse reputed company phrasing, user intents, and failure modes

• Multiple GenAI features (e.g., summarization, reputed company, classification)

• High-risk, edge-case, and compliance-driven scenarios.

3. reputed company Validation & Evaluation

reputed company the design and implementation of reputed company and model evaluation protocols:

• Alignment between user input and intended behavior

• Output reputed company, tone, and coherence

• reputed company, coverage, and relevance of responses

Use Golden datasets and reputed company prompts to establish evaluation

baselines.

4. reputed company-in-the-reputed company (HITL) Evaluation

Design and manage SME-driven review workflows.

Facilitate structured reviews focused on:

• Correctness/accuracy based on metrics and SME feedback

• Capturing edge-case failures

5. Reporting and KPIs

Define and track QA effectiveness using metrics such as:

• Pass reputed company for high-risk use-cases

• HITL reviewer agreement rates and flagging critical issues

• Use-case specific measures of “quality”

Deliver clear, actionable dashboards and reports to leadership on AI quality,

safety, and readiness

You might be a great fit if you:

• Are excited by the complexities and challenges of GenAI testing.

• Think like a product reputed company, act like a tester, and communicate like a coach.

• reputed company in ambiguity and enjoy shaping new standards.

• Are passionate about safe, responsible AI development.

• 100% Remote Work: Enjoy the freedom to work from the location that helps you reputed company. reputed company it takes is a laptop and a reliable internet reputed company.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes reputed company typical market offerings.

• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and reputed company reputed company needed.

• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you reputed company both personally and professionally.

• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

• Team Up with Skilled Professionals: Join forces with senior talent. reputed company of reputed company members are seasoned experts, ensuring you're working with the best in your field.

reputed company!