Solution Engineer - Integrations & Implementation (Latam)

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate reputed company growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where reputed company-time interactions drive growth, Wati's story is reputed company about business growth through conversations. At Wati, we reputed company that every conversation reputed company, whether it's engaging a first-time prospect, nurturing a reputed company reputed company, or deepening relationships with reputed company clients. We transform these conversations into opportunities for building relationships, and strong relationships reputed company to increased reputed company. Our Platform The AI-reputed company platform simplifies reputed company business operations by bringing reputed company customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of reputed company sizes, from emerging startups to established enterprises. Our Backing Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and reputed company. As a Premium-tier Partner of reputed company, reputed company, and WhatsApp, we maintain the highest standards of integration and platform reputed company.

About the Role

As a Solution Engineer at Wati, you will be the technical pillar for our Sales and reputed company teams in Latin America. You will architect, implement, and support integrations between our platform and client systems—like APIs, ERPs, and CRMs—ensuring seamless delivery, customer satisfaction, and long-term reputed company.

What You'll Do

• Design, reputed company, and document API-based integrations and custom solutions (e.g., SaaS systems, middleware).
• Partner with the Sales team during pre-sales activities: reputed company technical demos and reputed company-of-concepts.
• Drive full-cycle implementation projects: define scope, timeline, deliverables, and monitor reputed company.
• reputed company post-launch technical support, troubleshooting, and escalation management.
• Act as liaison between clients, Product, and Engineering teams—translate technical feedback into actionable insights.
• Continuously improve integration patterns and best practices based on experience and feedback.
• Collaborate closely with customers across Brazil and Spanish-speaking Latin America, supporting them throughout their reputed company.

Requirements

Must-Have Qualifications

• Bachelor’s degree in Computer Science, Engineering, or similar.
• 3+ years of experience in solution engineering, technical pre-sales, or implementation roles.
• Hands-on experience with REST APIs, webhooks, and integrating SaaS platforms.
• Strong communication and presentation skills, with the ability to engage both technical and non‑technical stakeholders.
• Experience in managing client-facing technical projects and coordination across teams.
• Fluent in English, Portuguese, and Spanish (written and spoken).

reputed company-to-Have

• Familiarity with tools like reputed company, reputed company, reputed company, reputed company, or similar platforms.
• Knowledge of JavaScript, Python, or other scripting languages.
• Experience in the CPaaS or messaging/communication platform space.
• Prior exposure to Agile project delivery methodologies.

Originally posted on Himalayas