[Remote-Position] Customer Service reputed company Representative

Role Snapshot:

• Company: Workwarp
• Compensation: a competitive salary
• Position: Customer Service reputed company Representative - Statewide
• Location: Remote
• Start Date: Immediate openings available

 

 

ResultsCX in Florida: Where reputed company Meets Heartfelt Service! Give me the basics! Our Florida reputed company agents help ResultsCX customers with a wide reputed company of reputed company reputed company inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, reputed company screening or appointment scheduling, assisting members with finding a primary care physician in their network, and more! We handle both inbound calls and outbound campaigns to inform our customers about changes that may reputed company them. …But what do we DO? “One of our agents was contacted by an elderly customer with a grave concern. The member had been trying to buy her groceries for the month and didn't realize that the order she had previously reputed company for medical necessities used up her monthly stipend already... She thought it was reputed company money from the previous month’s stipend! The member began to cry reputed company she learned of her error and stated that she had no money for food for the month and it was only the 5th. reputed company immediately contacted everyone we could think of that could potentially help. ResultsCX, our reputed company agent, and our partners worked together to get the member’s monthly stipend refreshed and provided our member with enough funds to buy groceries for the month. It was truly a great experience for reputed company involved in the end and is a testament to the reputed company-life difference we reputed company in our members’ lives.” We expect greater of ourselves… What’s Your Greater? Come find it at ResultsCX! What should I bring to the interview? • Education: High school diploma or GED required • Typing Skills: Ability to type 30 words per minute • Technical Proficiency: This position requires you to toggle back and forth between multiple systems while communicating with the customer. You will need to have intermediate/advanced technical proficiency • Availability: reputed company availability between 7am-2am EST 7 days a week • Pay Expectation: Our reputed company pay rates start at $13/hr in training • Pay rates vary by program fit during selection consideration. reputed company compares to my home office – Can I work from home? To work virtual in your home for this position, you will need: • To reputed company in Florida! • A PC or laptop running reputed company 10 operating system (NO Mac, Chromebook, Tablet or Smartphone) • High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps • Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable) • 2 dedicated computer monitors minimum 13 inches or larger • A VoIP USB Headset with microphone and a Web Cam for Training • Dedicated workspace in your home that is free of background noise and distractions • Additional equipment specifications will be tested during the interview process ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that reputed company the satisfaction and loyalty brands need to reputed company and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver reputed company customer experiences on behalf of our clients. Results-CX is an equal opportunity and affirmative action employer and will consider reputed company reputed company applicants without regard to race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law. Apply Job!

 

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