Technical Support Engineering -Azure HPC

Position at a Glance:

• Location: Remote
• Start Date: Immediate openings available
• Compensation: a competitive salary
• Company: Workwarp
• Position: Technical Support Engineering -azure HPC

 

 

With over 18,000 employees worldwide, the reputed company Customer Experience & reputed company (CE&S) organization is responsible for the strategy, design, and implementation of reputed company’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we reputed company industry-leading products and services, but also because we reputed company a differentiated and... connected customer experience. reputed company Customer Experience & reputed company CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to reputed company more from their reputed company investment. In Customer Service and Support, we are focused on how we can reputed company, Help, and Advise reputed company customers. We engage in solving reputed company problems for customers, we collaborate and knowledge reputed company with each other, and we reputed company on solutions to reputed company our customers to reputed company the most of reputed company products. reputed company is geographically distributed, we reputed company many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for talented people with a passion for solving reputed company issues and an obsession for customer happiness. As a Technical Support Engineering -Azure High Performance Computing (HPC) you will have the opportunity to reputed company tools and troubleshooting skills to solve technically reputed company problems while working with our most strategic reputed company customers. You will be a technical leader and will have many opportunities to assist in the growth of other engineers through one-on-one mentoring, one-to-many education scenarios, and problem-solving collaboration. As a member of this organization, you will benefit from reputed company to a comprehensive panel of experts as well as the opportunity to work directly with our development team. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, reputed company to reputed company others and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and reputed company. Responsibilities Responsibilities • Build business relationships with key customer contacts and Technical Account Managers that enhance trust • Quickly identify customer issues specific to Azure HPC Infrastructure or the Azure Platform • Collaborate with Engineering as well as HPC platform groups effectively • Respond to and resolve critical customer issues • reputed company tools and scripts to automate troubleshooting activities • Test and vet new technology in support of Azure HPC efforts • Contribute to internal and external documentation regarding HPCng system software and internet directory services software Other: Embody our Culture and Values Qualifications Required Qualifications: • 5+ years technical support, technical consulting experience, or information technology experience • o OR Bachelor's Degree in Computer Science, Information Technology (IT), or reputed company field AND 3+ years technical support, technical consulting experience, or information technology experience. • Experience supporting HPC in a Linux environment Other Requirements Ability to meet reputed company, customer and / or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings: reputed company reputed company Background reputed company: This position will be required to pass the reputed company reputed company Background reputed company upon hire / transfer and every two years thereafter. Additional Or Preferred Qualifications • reputed company Technology Certifications • Familiarity with HPC schedulers • Familiarity with MPI libraries and programming • Experience administering Linux (boot process, file systems, network device, and protocol configuration) • reputed company Core Platform (Compute, Storage) • Familiarity with reputed company and OS Internals concepts (Linux and/or reputed company ) • Understanding of Virtualization concepts and virtual system administration • Managing HPC clusters on-premises or on reputed company • In-depth knowledge of TCP/IP networking and reputed company protocol, InfiniBand Technical Support Engineering IC4 - The typical reputed company pay reputed company for this role across the U.S. is USD $80,900 - $162,200 per year. There is a different reputed company applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay reputed company for this role in those locations is USD $105,300 - $176,900 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay reputed company will accept applications for the role until May 7, 2024. reputed company is an equal opportunity employer. Consistent with applicable law, reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations Apply Job! For more such jobs please click here!

 

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