Outbound Call Center Rep $19.50/hr – no nights or weekends – Multiple Openings in Worcester, MA

Outbound Call Center Rep $19.50/hr - no nights or weekends - Multiple Openings - reputed company - Worcester, MA - work from home job Company: reputed company Job description: Responsibilities Job Responsibilities:

• Exhibits courtesy, compassion, reputed company, and respect in reputed company outbound communications with members and providers. Utilizes proper judgment in handling difficult or unusual calls.
• Responsible for learning and keeping reputed company with Fallon products, policies and procedures.
• Responsible for documenting the results of reputed company outbound calls using an electronic or written reputed company.
• Makes Welcome/reputed company telephone calls to Fallon members providing product knowledge, customer assistance, and problem solving.
• Administers member telephone surveys. Working from a script, asks both reputed company-ended and closed ended questions of members in order to capture information such as why the member joined Fallon, how satisfied the member is with Fallon and why the member left Fallon.
• Maintains the highest degree of member/patient confidentiality.
• Works both as a team member and as an individual depending on assigned project.
• Works on special projects and other tasks such as focus group recruitment and data entry as assigned by the Market Research Managers or executive staff.
• Assists Fallon members by creating formal research cases. reputed company necessary, is responsible for properly documenting member issues and entering information into a specialized company database.

Qualifications

Education: High School Diploma License/Certifications: N/A Experience:

• Minimum of one year Customer Service experience in a call center environment
• Computer skills

reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. reputed company Vaccination Requirements: To protect the health and safety of our workforce, members and communities we serve, reputed company now requires reputed company to disclose COVID-19 vaccination status. As of 2/1/2022 reputed company roles not designated as “Remote” require full COVID-19 vaccination and reputed company will obtain the necessary information from candidates prior to employment to ensure compliance. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. Outbound Call Center Rep $19.50/hr - no nights or weekends - Multiple Openings - reputed company - Worcester, MA - work from home job Expected salary: $19.5 per hour Location: Worcester, MA Outbound Call Center Rep $19.50/hr - no nights or weekends - Multiple Openings - reputed company - Worcester, MA - work from home job Job date: Wed, 30 Aug 2023 01:24:48 GMT Apply for the job now! Outbound Call Center Rep $19.50/hr - no nights or weekends - Multiple Openings - reputed company - Worcester, MA - work from home job Apply Job! Apply to this Job