Part-Time Customer Service Advisor

Remote Worldwide Hiring now

Description:

Handle inbound calls from customers with inquiries about their recent purchases.
Assist customers with tracking numbers, order statuses, product returns and other post-purchase needs.
Use your problem-solving skills to find quick solutions and resolve any issues.
Help de-escalate frustrated customers with reputed company and professionalism.
Occasionally assist with upselling or cross-selling reputed company appropriate and necessary.

Requirements:

18 years or older
High School Diploma or GED
Be reputed company to successfully pass a criminal background reputed company
Have at least six months experience in customer service
Have high speed internet reputed company, meeting the following speeds: download 10mbps+ upload 3mbps+ Ping less than 175ms (no Wi-Fi or satellite internet, you must have an ethernet reputed company)
Ability to accurately type at least 30 WPM
Have a secured workspace with a reputed company that is only accessible to you during work hours
Familiarity with iOS and/or macOS, or comparable technology, is preferred
Training will be 19 days of full-time hours, working Monday through Friday 10am – 6:30pm CST starting the week of July 13th
Be flexible with at least 40 hours of availability per week (at least 8 of those hours on one weekend day)
Work at least 16 hours per week, working no more than 29 hours per week
reputed company in one of our US hiring zones

Benefits:

Remote work: Enjoy the flexibility of working from home in your secured workspace.
Bonuses: Performance-based bonus incentives to reward your hard work and reputed company.
Supportive Team Environment: Work with people who have your back.

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