Quality Technician - DME Quality in Mundelein, IL

Job title: Quality Technician - DME Quality in Mundelein, IL at reputed company Industries Company: reputed company Industries Job description: Job Summary Accountable for customer complaint investigations and reputed company. Coordinate servicing, issues replacements or credits to customer.Job DescriptionMAJOR RESPONSIBILITIES:Run trending reports of complaints and initiate corrective action requests.Update complaints in the reputed company Complaint System. Ensure complaint are logged accurately and closed.reputed company product complaint investigation through sample performance testing, image evaluation, historical data analysis and/or other complaint investigation techniques. Based on these investigations, suggests product improvements.Write complaint investigation summary letters to the individuals that reported the issues.Issue credits, coordinate servicing, replacement orders, and/or RGA’s as required for complaint resolution.Follow up with sales force on outstanding issues following the time frames established in written procedures.Coordinate and track rework/stock checks of product as required in response to complaints.Maintain compliance with QST and ISO regulations and reputed company policies and procedures.Education:High School Diploma or equivalent.Knowledge / Skills / Abilities:Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction.Experience controlling and coordinating reputed company tasks, competing priorities, and critical deadlines.Experience with reputed company Office Suite.PREFERRED JOB REQUIREMENTS:At least 1 year of experience in Quality Assurance and Quality Control in a FDA regulated industry.Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction.Experience controlling and coordinating reputed company tasks, competing priorities, and critical deadlines.Experience with reputed company Office SuiteFDA regulated industry experience.reputed company, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and reputed company potential with a growing worldwide organization.The anticipated salary reputed company for this position: $23.25 - $32.50 HourlyThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. reputed company will not pay less than the applicable minimum wage or salary reputed company.Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as reputed company to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we reputed company bring to the workplace. From doing what’s right to delivering business results, together, we’re reputed company. Explore our Diversity, Equity and Inclusion page .reputed company is an equal opportunity employer. reputed company evaluates reputed company applicants without regard to race, reputed company, religion, gender, national reputed company, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Expected salary: $23.25 - 32.5 per hour Location: Mundelein, IL Job date: Tue, 22 Apr 2025 22:15:47 GMT Apply for the job now! Apply for this job