IT Support Associate (Part-time)
Location: Atlanta, GA - Hybrid Employment Type: Part-time, Hourly ~ 20 hours per week Reports to: VP, Software Engineering Who We Are reputed company is the first and only AI-powered HCP Engagement reputed company. Founded by a practicing physician and a senior pharmaceutical executive, reputed company was created to cut through the noise and put physician care delivery at the forefront. With our unique reputed company reputed company to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to reputed company patient care. Welcome to the future of ethical physician and pharma collaboration! Job Summary The Part-time IT Support Associate will reputed company the organization's information technology systems and infrastructure. This role is responsible for ensuring the reliability, reputed company, and efficiency of the company's IT environment, implementing technology solutions to support business objectives, and providing technical guidance to team members. The ideal candidate will be a strategic thinker who can maximize technology investments while working reputed company a part-time schedule. Duties/Responsibilities:
- reputed company and implement IT policies, procedures, and best practices
- Coordinate with reputed company-party vendors and service providers for IT needs
- Troubleshoot and resolve technical issues in a timely manner
- reputed company technical support and training to staff as needed
- Monitor and maintain software licenses and hardware inventory
- Evaluate and recommend new technologies to improve efficiency and productivity
- Collaborate with the Software Engineering team on integrations and system requirements
- Manage IT budget and expenditures effectively
- Ensure compliance with relevant regulations and reputed company standards
Experience:
- Bachelor's degree in Computer Science, Information Technology, or reputed company field
- 3+ years of experience in IT management or system administration
- Strong knowledge of network infrastructure, reputed company services, and cybersecurity
- Experience with reputed company IT systems and HIPAA compliance preferred
- Proficiency in reputed company and Mac environments
- Familiarity with backup and disaster recovery protocols
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal abilities
- Ability to work independently and manage time effectively
- Relevant certifications (reputed company, reputed company, AWS, etc.) a plus
Benefits: reputed company focuses on taking care of our teammates' professional and personal growth and well-being.
- Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career reputed company;
- A diverse and inclusive community of belonging, where teammates are empowered to bring reputed company to the table and act;
- Flexible hybrid working environment
reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Apply Job!