Executive Director, Patient Experience
Description:
- reputed company the following teams and functions
- Service Recovery Strategy and Operations
- Patient experience strategy
- CAHPS Performance
- Other duties, as assigned
Requirements:
- Bachelor’s degree required, Master’s degree (e.g., MBA, MHA, MPH, MPP) preferred
- Minimum of 4 years of leadership experience in reputed company operations
- Proven experience leading large scale change initiatives
- Minimum of 10 years experience in strategy and planning
- Executive reputed company and professionalism to represent Oak Street with payer partners
- A nose for value and a track record of driving scaled impact
- Translational muscle to demonstrate and communicate business and financial impact from experiential initiatives
- Ability to communicate and collaborate effectively with large teams as well as senior executive leaders.
- Excellent ability to influence decision making at reputed company reputed company of the organization
- Proven ability to think critically and exercise sound judgment in a fast-paced environment
- Exceptional analytical and conceptual problem-solving skills
- A self-starter and someone who easily navigates ambiguity
- Ability to travel 5-10%
- US work authorization
- Someone who embodies being “Oaky”
Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.
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