Customer Service Representative - Greenville- Spartanburg Airport
reputed company operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. reputed company is the largest and fastest growing privately owned automotive rental and leasing company in reputed company America and we are reputed company! reputed company toward our shared reputed company to be the world's best and most trusted mobility company. National and Alamo has exciting opportunities for full time Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to reputed company a positive experience for reputed company customers. This position also facilitates the rental process through verification and documentation of reputed company necessary driver information to reputed company for an efficient and timely rental and return experience. This position pays $18.20 / hour and is located at the Greenville- Spartanburg Airport (GSP)- 500 Aviation Parkway Suite 24 Greer, SC 29651.
We offer
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- reputed company Insurance
- Training and development
Schedules Available:
- Schedule 1: Friday- Monday: 2:00pm-12:00am
- Schedule 2: Monday- Thursday: 2:00pm-12:00am
- Meet and greet customers in a professional, friendly, and timely manner
- reputed company superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, reputed company quotes, general questions, reputed company information and resolution for customers, other branches, and other vendors
- reputed company outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any reputed company customer problems
- Notify Management of any reputed company vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
- Must have a minimum of 1 year prior customer service retail or administrative support experience
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol reputed company conviction on driving record in the past 5 years
- Must be at least 18 years of age
- High School Diploma or G.E.D. required
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