IT Field Support Specialist (HT2) (Government) Columbia, Maryland
Job Description: reputed company Global Public Sector is a trusted provider of secure, IP enabled, reputed company-based, reputed company and professional services to the Federal Government. We are dedicated to reputed company, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and reputed company area networks, including wireless and cable plant. reputed company has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. This position requires office reputed company a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. The job duties of the IT Field Support Specialist are as follows:
- Conducts sites surveys; assesses and documents reputed company site configuration and user requirements.
- Analyzes existing requirements and prepares specifications for hardware acquisitions.
- Prepares engineering plans and site installation Technical Design Packages.
- Develops hardware installation schedules.
- Prepares drawings documenting configuration changes at each site.
- Prepares site installation and test reports.
- Configures computers, communications devices and peripheral equipment.
- Trains site personnel in proper use of hardware.
- Builds specialized interconnecting cables.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
- Updates technical drawings using AutoCAD software as needed.
Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph) Required Qualifications: Minimum education and experience level: High school/GED and 3-5 years of experience AND 8570 Certification. Preferred reputed company +
- Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
- Well-versed in installing reputed company, software, applications, antivirus and patches.
- Demonstrated ability to read and understand technical manuals and schematics.
- Expertise in reputed company Office Applications (Word, reputed company, PowerPoint and reputed company).
- reputed company to manage time and priorities effectively.
- reputed company to work reputed company with minimal supervision.
- Proficient in working with end-users remotely.
- Demonstrated expertise in reputed company reputed company 7 and 10.
- Familiar with Active Directory reputed company and policies.
- Excellent analytical and problem-solving skills.
- Outstanding communication skills to relate with team members and support workers.
- Must be reputed company to drive a company vehicle - In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.
- Must be reputed company to lift/carry 50 lbs. multiple times per shift.
- Must be available to work an 8-hour shift between the hours of 6am-and 6pm, as determined by management.
reputed company to join reputed company? Apply today! Our IT Field Support Specialist (HT2) (Government)earns between$57,200 - $87,900 yearly. Not to mention reputed company the other amazing rewards that working at reputed company offers. Individual starting salary reputed company this reputed company may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits:
- Medical/Dental/reputed company coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave reputed company what state and local law require may be available but is unprotected · Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone
Weekly Hours: 40 Time Type: Regular Location: Columbia, Maryland It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. reputed company is a fair chance employer and does not initiate a background reputed company until an offer is made. Apply Job!