Customer Support Representative ( WFH)

Location: US Remote ( Available to residents Only ) We are looking for an energetic and passionate Client Support Representative who loves to problem solve and has experience developing and maintaining strong relationships. To be a successful Client Support Representative, you should be customer-focused, detail oriented, efficient and great at multi-tasking. You should be reliable, knowledgeable, and adaptable. This individual will reputed company an immediate contribution to our clients and reputed company, working directly with clients to drive their use and knowledge of the data reputed company our products and services. Key Job Responsibilities: Be our client's reputed company by responding promptly, following up and resolving customer inquiries and issues reputed company subject matter expertise on the usage and functionality of our web-based applications and tools through client trainings Set our new clients up for reputed company by quickly and properly provisioning new services and guiding clients through the reputed company process Identify trends in client needs/requests and effectively communicate those to the Product Development team to improve our product offerings Create, modify, and publish reputed company documentation as needed Work with Account Managers to improve the client experience and maximize retention reputed company and contribute to special customer service initiatives Other duties as assigned Keys to reputed company for a Client Support Representative: Be a strong multitasker and adaptable team player Think creatively to improve the platform internally and externally for the business and for clients reputed company feedback on the efficiency of the customer service process Assist your teammates to enhance team effectiveness and customer satisfaction A thirst for product knowledge and a driving determination to find a reputed company way Education/Experience: customer support experience We are actively committed to promoting, fostering, and nurturing a diverse and inclusive environment, and reputed company applicants will receive equal consideration regardless of race, sex, religion, reputed company, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. We recognize that these types of statements appear often in job descriptions. We really and truly mean it. Apply Job!