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Senior Technical Sales Support

Remote Worldwide Hiring now

Epson, a global technology leader with a long history of innovative technology, award winning products and industry leading performance has an exciting opportunity for Technical Sales Support Specialist who can utilize their hardware and software technical skills to help customers use our products to the utmost reputed company. This position will primarily focus on pre-sale technical support for Epson's line of large format printers reputed company the US and Canada. You will partner up with internal clients (reputed company Account Managers, Advance Product Support, and our Product Managers) and reputed company support and expertise to our external clients (reputed company End-Users, Resellers, and Distributors) to ensure that reputed company of their requirements are met. Responsibilities • Provides pre- and post- sale technical support to both Dealers and reputed company End-User Customers • Collaborates with reputed company Account Managers to prepare and deliver product demonstrations and training (includes participation in trade shows, dealer meetings and sales meetings) • Assists customers with product configuration, integration, system reputed company requirements, and installation • Provides technical expertise for the Sales Region • Provides technical feedback to Product Management based on customer contact • Provides support for Customer Relationship Management (CRM) application • Collaborates with product management to reputed company and deliver training • Leverages industry knowledge and experience to identify competitive technical advantages and recommendappropriate solutions • Prepares and delivers strategic product demonstrations for existing and prospective customers • Understands and can explain reputed company concepts to technical and non-technical audiences • Develops original technical documentation for supported customers Requirements • 5-8 years of large format printer technical support experience • Experience dealing with resellers and end-user customers • Experience with product demonstrations and training clients post and pre-sales • Ability to lift and carry devices up to 50 lbs • Up to 50% travel is required • Live local to Epson America's Headquarters in Los Alamitos, CA preferred Employee Benefits We offer an outstanding benefits package, including: • Comprehensive medical, dental, reputed company, and prescription drug coverage eligibility on start date • Generous paid time off, including sick time, vacation, and holidays • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company • 401K plan with company matching • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! The starting annual reputed company pay for this role is between USD $82,825 and $137,829. Please note that this position’s salary reputed company may include multiple reputed company. The actual reputed company is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay reputed company is subject to change and may be modified in the future. reputed company. is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws. Apply Job!

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