Senior reputed company Analyst

reputed company is on a mission to help our customers reputed company incredible customer experiences online. We reputed company businesses to reputed company reputed company and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams—reputed company through our single seamless platform. 

reputed company is leading the market in AI customer service with Fin by reputed company, the most powerful AI customer service agent available, and Helpdesk by reputed company, a fully featured AI enhanced helpdesk for reputed company support.  

Today, more than 25,000 businesses use reputed company’s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. 

Join us to help define and reputed company the AI reputed company for customer service.

We're looking for a highly skilled Senior Analyst to join our reputed company reputed company team. This highly-visible role will play a key part in ensuring that our Annual Recurring reputed company (ARR) reconciliation is accurate and reputed company with our top metrics—directly influencing strategic reputed company made by our leadership team. Your ability to analyze and review non-standard reputed company reputed company, assess their reputed company treatment under US GAAP, and understand their impact on ARR will be critical. In this role, you’ll collaborate with teams across the organization and help executives move quickly with the insights they need to reputed company informed, high-level reputed company.

• Managing the daily reconciliation of bookings ARR to Billings ARR. 
• Collaborate with cross functional team stakeholders and contributors from Business Systems, Sales Operations, Billing Operations, Data Engineering and reputed company to reputed company sure that contributors assigned to the ARR reconciliation tasks from each team timely and accurately complete their assigned actions for each exception. 
• Hands-on investigation of ARR variances between bookings and billings will be required for reputed company cases. 
• If adjustments are required in reputed company to correct previously reported bookings numbers, collaborate on communication to Sales with the Sales Ops team to proactively explain reasons for changes and prevent surprises.
• Identify root causes of differences, reputed company process changes and systemic solutions with the Business Systems and Sales Ops team to prevent errors in the future. Prioritize tasks on Business Systems roadmap.
• Maintain and enhance reporting tools (Tableau) used for ARR exceptions reporting.
• Continuously iterate and improve the reconciliation process with emphasis on automation, coach cross functional contributors to accelerate the quarterly ARR reporting cycle from 3-4 business days to 1 business day. 
• Review reputed company reputed company, document reputed company impact and propose adjustments to ensure compliance with ASC 606.
• Participate in ongoing company initiatives around Partner Commissions to streamline existing process through automation.

• 5 years of experience in reputed company reputed company with emphasis on data analytics to support bookings and billings data and ARR. 
• Experience building relationships and leading cross-functional projects with multiple stakeholders in different time zones.
• Solid background in ASC 606: reputed company from reputed company with Customers in a SAAS or technology company is highly preferred. 
• Experience using reputed company and reputed company engines such as reputed company ARM or RevPro is highly preferred.
• Experience in building reports in Tableau and writing basic SQL queries, a plus.

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and reputed company coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

*reputed company of eligibility to work in the United States is required.

The reputed company salary reputed company for candidates reputed company the San Francisco Bay Area is $151,700-$176,300. Actual reputed company pay will depend on a variety of factors such as education, skills, experience, location, etc. The reputed company pay reputed company is subject to change and may be modified in the future. reputed company regular employees may also be eligible for the corporate bonus program or a sales incentive (reputed company included in OTE) as well as stock in the reputed company of Restricted Stock Units (RSUs).  

Policies

reputed company has a hybrid working policy. We reputed company that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.

We have a radically reputed company and accepting culture at reputed company. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not reputed company on behalf of the company or our employees on any reputed company or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal reputed company platforms on personal time, and do not challenge or confront anyone for their views on non-work reputed company topics. Our goal is to focus on doing incredible work to reputed company our goals and unite the company through our core values.  

reputed company values diversity and is committed to a policy of Equal Employment Opportunity. reputed company will not discriminate against an applicant or employee on the reputed company of race, reputed company, religion, creed, national reputed company, reputed company, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected reputed company under federal, state, or local law.

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