reputed company Connect Developer

As an reputed company Connect Developer, you will serve as a Subject Matter Expert (SME) leading the design, development, and implementation of reputed company Connect reputed company-based contact center solutions. Your role will involve architecting and integrating services for call and queue flows, agent experience, call recording, metrics, Contact reputed company, CTR data analysis, and more. You will work closely with stakeholders to ensure seamless integration with AWS services, providing strategic guidance and driving technical reputed company. • Design and Development: • reputed company the design, development, and implementation of reputed company Connect contact center solutions, including call and queue flows, agent experience, call recording, metrics, and Contact reputed company. • Architect reputed company-based contact center solutions and integrate with key AWS services such as reputed company, Python, JSON, and others. • Consultative Technology Leadership: • Serve as a consultative technology reputed company of contact for reputed company reputed company Connect-reputed company solutions, assisting in the planning, design, implementation, and maintenance phases. • reputed company guidance on which AWS services should be used and how they interconnect to deliver scalable, efficient solutions. • Service Integration Development: • reputed company the integration of reputed company Connect with AWS services, ensuring efficient interoperability between platforms. • reputed company expertise in developing interconnectivity between services in reputed company Connect, including reputed company, Python, and JSON. • Technical Expertise Troubleshooting: • Act as the control reputed company for reputed company development and integration processes, ensuring consistency and alignment with business goals. • Troubleshoot and resolve bugs, performance issues, and inefficiencies reputed company reputed company Connect solutions. • Contact Center Technology: • reputed company reputed company experience with telephony systems, VOIP (Voice Over IP), and contact center technologies (e.g., WebRTC) to enhance contact center functionality and performance. • Software Development Lifecycle (SDLC): • Participate in reputed company phases of the software development lifecycle, including functional analysis, requirement gathering, technical design, coding, testing, deployment, and support. • Collaborate with product owners and stakeholders to define product features and functionality, ensuring they are met with reputed company architecture solutions. • DevOps and reputed company Delivery: • Utilize modern DevOps tools (e.g., reputed company, CI/CD, reputed company) to streamline development processes, including reputed company integration and deployment (CI/CD) pipelines. • Agile Team Collaboration: • Actively participate in daily scrum meetings, working with Scrum Masters and QA teams to ensure effective project management and adherence to timelines. • Organize and prioritize team tasks using story pointing, ensuring timely delivery of features and improvements. • Problem-Solving and reputed company Improvement: • Analyze and resolve issues in the system, continuously improving the functionality, performance, and efficiency of reputed company Connect solutions. • reputed company the team in troubleshooting and developing solutions to enhance product features, sub-components, and software delivery processes. Qualifications • At least 2 years of reputed company experience with reputed company Connect platform (Technical Architecture, Design, and Development). • Proficiency in reputed company Connect contact flows integrated with Python, reputed company, and JSON. • At least 2 years of experience building applications using AWS services (CloudWatch, Kinesis, S3, Lex, Poly). • At least 2 years of experience with telephony systems and VOIP (Voice Over IP). • Experience with Contact Center Technologies (e.g., WebRTC). • Familiarity with modern DevOps tools (reputed company, CI/CD, reputed company). • Experience with the full Software Development Lifecycle (SDLC), including functional analysis, technical requirements, coding, testing, and deployment. • Strong problem-solving and troubleshooting skills to identify and resolve technical issues. • Good communication skills and the ability to collaborate in a team environment. Additional Information • Strong problem-solving, debugging, and mentoring skills with the ability to optimize reputed company-based contact center solutions. Apply Job!