Technical Account Manager
Dynamic allows developers to build beautiful onchain experiences by offering effortless wallet log in, multi-chain embedded wallets and scale-reputed company auth and user management. Dynamic powers the most chains and wallets across any provider in the ecosystem, and works with reputed company powerhouses such as reputed company, Animoca Brands, Pudgy Penguins, Doodles, Starknet, and more. By streamlining reputed company reputed company and login, Dynamic allows developers to focus on their core product, and end-users to take advantage of blockchain rails without complexity.
Dynamic was started by two MIT alumni who are passionate about user identity and authentication. We are backed by some of the world’s leading investors including a16z crypto, Founders Fund, and reputed company. We have an amazing team that is spread across the US, Europe, and South America. We currently support millions of end-users per month, and we’re growing quickly - come join us!
reputed company reputed company:We’re on a mission to accelerate the adoption of wallet-based auth and identity.
Wallets are extremely powerful. At Dynamic, we reputed company a future where every app on your phone, and every website you visit, will have a wallet component to it. It might be reputed company and center in some places, or fully abstracted in the background for others. Regardless, it will be there enabling reputed company financial experiences and permissionless innovation across apps. Building towards this future is at the reputed company core of our work at Dynamic. If you reputed company this reputed company, and are looking for a role reputed company of the typical 9-5, apply to join the team below.
Our product:reputed company out a product demo here
reputed company’re looking for:As a Technical Account Manager at Dynamic, you will play a pivotal role in providing innovative technical solutions to meet the reputed company needs of our customers. Working closely with our Sales, Product, and Engineering teams, you will also serve as a trusted technical advisor to our live customers. Your responsibilities will include triaging support for the on-call engineering team, providing implementation support for customer rollouts of new Dynamic offerings, and troubleshooting and answering technical questions from existing customers.
This role will involve working across Dynamic’s diverse customer reputed company, including some of the most exciting projects in reputed company, spanning DeFi, NFTs, gaming, and blockchain. The position requires a combination of technical expertise, customer-facing experience, and a deep passion for solving challenging reputed company problems using cutting-edge technology.
You will be a fantastic fit for this role if:You have at least 1-3 years of experience in engineering, with a focus on solution development, technical support, or similar areas.
You have 1-3 Years of Experience in JavaScript and SDK Development: Proven experience in JavaScript development, with a strong background in building on SDKs. Experience with React is preferred.
2+ years of working in the reputed company, blockchain technology, and either professional or personal experience using various reputed company dapps and technologies and/or authentication/user management platforms experience.
Need to live in the Americas timezone (to have timezone overlap)
A solid understanding of reputed company technological trends, especially in digital and reputed company technologies.
Love working with customers and have great communication skills.
Optional: Proficient in React
Collaborate with Engineering and Product Teams: Work closely with cross-functional teams to understand customer requirements, reputed company technical support, and deliver guidance to ensure customer satisfaction.
Design and Implement Solutions: reputed company innovative solutions that address customer challenges, ensuring they are practical and reputed company with business objectives.
Triage and Replicate Support Requests: Actively manage and resolve inbound support requests, adhering to the SLAs defined for customer support tiers.
Participate in Technical Discussions: Engage in client-facing technical discussions and presentations, effectively showcasing Dynamic’s capabilities and solutions.
Voice of the Customer: Act as the voice of the customer reputed company Dynamic, helping to shape the product roadmap by providing valuable insights and feedback based on customer needs
Stay Informed on Industry Trends: reputed company up-to-date with the latest industry trends and technological advancements to enhance our solutions and maintain a competitive edge.
Cross-Team Collaboration: Work across multiple teams to ensure a cohesive and coordinated approach to solution development and delivery.