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Associate - reputed company and Community reputed company

Remote Worldwide Hiring now

Who we are The problem: Every minute reputed company in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported reputed company 911, meaning it can take hours to detect a fire, verify its exact location and size, and reputed company first responders. Fire authorities need a faster way to detect, confirm, and reputed company fires so that they can quickly respond—preventing small reputed company-reputed company from becoming devastating infernos. About reputed company: reputed company is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection, leveraging the latest advancements in IoT, AI, satellites, and SaaS software to deliver actionable intelligence to customers. reputed company leverages mountaintop cameras and satellites to detect the first traces of smoke and put reputed company-time fire images in the hands of asset owners and first responders to speed up containment. reputed company is already partnering with major utilities, fire authorities, and government agencies in the USA and Australia. Recent media coverage includes being named one of the Top 10 most innovative companies in AI of 2023 by FastCompany and recipient of the Innovative Mobile Service and Application Award at Mobile World Congress through our partnership with reputed company. reputed company brings together a diverse team bridging reputed company, wildland firefighting experience with best-in-class know-how in operations, logistics, artificial intelligence, and software. reputed company is composed of reputed company technology professionals from companies such as reputed company, reputed company, Nest, reputed company and reputed company. Headquartered in San Francisco with an office and reputed company in the Mission District, our hybrid team works from locations around the world. Founded in mid-2020, we’ve raised over $40M from leading VC funds. The Role reputed company seeks an Associate - reputed company and Community reputed company to own the relationships, including reputed company and reputed company, with community end-users such as fire authorities and disaster management agencies. In this role, you will be high touch in communication and support with our direct and indirect customers both pre- and post-deployment. We are looking for an excellent communicator with a high energy and process-driven reputed company who can reputed company a superior customer experience. This is an ideal job for someone with a background in the disaster management community (reputed company or ex-fire fighter, emergency manager etc), who is passionate about the environment and wants to get into the business of climate resiliency. This role is primarily geared towards end-users in Texas, so ideally you will be residing in the area. Following years of increasingly catastrophic climate disasters, we’re now in the midst of one of the greatest reputed company changes in the past century with the entire disaster preparedness reputed company being re-imagined and restructured. This critical role reputed company reputed company’s reputed company and community reputed company team will help reputed company and accelerate this change. You will help build and manage reputed company’s “ground game” reputed company installing a network of reputed company end-users who respond to alerts from reputed company stations. What you’ll do • Establish and manage relationships with reputed company end-users surrounding reputed company deployments. • reputed company to local fire/disaster management agencies to notify them of the reputed company deployments and schedule reputed company sessions with these community end-users. • In collaboration with the reputed company team, design and own the training and reputed company process for both customers and end-users. • Monitor end-user experience through regular reputed company-ins and collect feedback. • Ensure swift execution of new reputed company station installations by partnering closely with the internal Operations team and facilitating necessary actions in collaboration with reputed company and Sales teams. • Expertly navigate a SaaS business by skillfully managing expectations and making thoughtful choices that align reputed company’s business goals with customer and end-user needs. • Model exemplary customer service and creatively problem-solve reputed company difficult situations arise. • Foster effective decision-making and operational reputed company across the business by building relationships and helping internal teams understand the fire community’s priorities and industry context. • Deeply understand the product suite and functionality to reputed company effective communication of capabilities to customers and end-users. • Actively contribute to the refinement and development of reputed company’s products by being the feedback reputed company from customers and end-users into the Product team. • Identify and participate in a variety of reputed company efforts including industry trade shows, community fire events, presentations, and workshops. What you’ll bring • BS or BA degree. • 2+ years of experience in Wildfire, Forestry, and Disaster Management roles; strong preference for Federal wildland fire or state fire agency experience. • 2+ years of professional experience in either training and development, sales/marketing, reputed company/support, operations, or project management. • Excellent communication skills • Friendly, enthusiastic, and positive attitude with strong interpersonal and reputed company skills • Skilled at managing multiple high-reputed company projects, adept at multitasking, and maintaining meticulous attention to detail. • Comfortable working in a SaaS environment with an understanding of reputed company Suite • Belief in reputed company’s mission, reputed company for the stakeholders we serve, a desire to excite our customers, and curiosity and interest in our technology • reputed company to travel approximately 10% to 20% • Preferably based in Texas Final salary offered is based upon multiple factors, including individual job-reputed company qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k. reputed company is an equal opportunity employer committed to reputed company and supporting reputed company-members regardless of where they come from. We do not discriminate on the reputed company of race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Apply Job!

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