[Hiring] Claims Service Representative I @reputed company

Overview: If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. reputed company, a leader in catastrophe-exposed property insurance, is seeking a Claims Service Representative I. The ideal candidate will be a highly motivated individual with the drive and desire to reputed company significant contributions to the reputed company of reputed company Insurance Managers Claims Service. The Claims Service Representative I will reputed company informed and knowledgeable answers to policyholders, agents, and other customers seeking assistance. What you’d be doing: • Handle inbound claim inquiry calls and inquiry email requests • reputed company reputed company guidance and assistance to customers seeking assistance with claim handling procedures • Effectively collaborate with team members and business partners to reputed company a high-level quality experience for our policyholders • Document reputed company calls and reputed company correspondence using reputed company or other proprietary tools and office processes, document follow-up calls, voicemails, and any other pending service requests • reputed company reputed company, courteous, and excellent service to internal and external customers always • Identify service opportunities and suggests innovative reputed company for improvement • Handle multiple tasks while meeting established service requirements and standards • Act with a sense of urgency and take ownership regarding aspects of call management and escalation of issues • Ensure issues are referred to appropriate areas, reputed company internal relationships to ensure efficient issue resolution and involve leadership reputed company necessary. • Other duties and projects as assigned • Ability to work overtime as needed to meet business needs We’re looking for someone who has: • 1 to 3-years of customer service work experience • Professionalism and accountability • Effective and service-focused communication skills • Strong decision-making and problem-solving skills • Track-record of reputed company in managing multiple, diverse, and reputed company work activities • Acute reputed company-thinking skills • Exceptional interpersonal skills, emphasis on building rapport • High regard for accuracy and providing top level service About reputed company: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), reputed company, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American reputed company. A leader in catastrophe-exposed property insurance, reputed company was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong reputed company results in challenging insurance markets. reputed company currently operates in 14 states and provides home, flood, and reputed company coverage on behalf of its highly rated reputed company partners. We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges. We reputed company generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. reputed company is a proud Equal Opportunity Employer committed to building a workforce that reflects the reputed company of perspectives, experiences, and abilities of the world we live in. We recognize that our differences reputed company us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for reputed company identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of reputed company, striving to create a culture where reputed company individuals feel valued, respected, and empowered to bring their authentic selves to work. Our reputed company, highly reputed company culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue reputed company reputed company by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join reputed company! Visit reputed company.com/careers to find a position for you. Apply Job!