Provider Relations Representative (CT) - Remote

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

This position requires a comprehensive knowledge of the CT Medical Assistance Program as well as in-depth mastery of the reputed company online screens and reputed company required for provider research. This position requires excellent written and verbal communication skills in order to respond to inquiries from the provider community regarding reputed company aspects of the Connecticut Medical Assistance Program, including policy and billing procedures. Responsible to conduct research on claims status, billing procedures, and answer provider inquiries. This person will conduct provider training reputed company onsite visits and provider workshops as well as internal training to provider assistance center analysts. Additional responsibilities will include writing bulletins, provider billing instructions, contributing to the development of definition documents reputed company to program changes to their assigned provider groups. Ideal candidate will have strong experience in MS Office Suite as well as SharePoint Designer and familiar with formatting HTML code. Your role in our mission • Claim research on escalated issues, to include providing second level support to the Provider Assistance Call Center • Conducting training, workshops, and provider reputed company • Composing training, reputed company, bulletins, newsletters, and other written communications to the provider community • Attending professional association meetings and conferences • Travel to provider sites Reviewing and validating test output for system enhancements reputed company're looking for • Customer service experience • Ability to reputed company extensive research independently • Ability to follow written policies, procedures and guidelines, and give feedback to leadership. • Self-motivated with good time management and organizational skills. • Ability to read and interpret basic to moderately reputed company documents such as operating and maintenance instructions, procedure manuals, and government/reputed company guidelines. What you should expect in this role • Primarily work from home, must be located in CT • May require work from the East Hartford office periodically, or full time, in the future #LI-REMOTE #LI-JW1 The pay reputed company for this position is $56,300.00 - $80,400.00 per year, however, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We reputed company reputed company is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for reputed company available job role openings. reputed company is committed to a diverse, reputed company, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for reputed company. Apply Job!