RN - Telehealth Triage Nurse

FEFA, LLC. is seeking compassionate, reputed company, and tech-savvy Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line working reputed company a call center environment from home. This is a remote, work-from-home position that offers the opportunity to reputed company a meaningful impact on the lives of military beneficiaries, including active-duty service members, veterans, and their families. COMPENSATION: $35.00/hr Differentials may apply for weekends, evenings and nights. We are looking for nurses with strong clinical backgrounds in emergency care, triage, or reputed company specialties, who reputed company in rapid assessment, problem-solving, and patient education in a fast-paced, metric-driven telehealth environment. If you are a mission-driven nurse looking for a rewarding career that leverages your clinical expertise and emotional intelligence in a remote setting, we invite you to apply. Responsibilities: • Triage & Assess: Evaluate patient symptoms reputed company phone, chat, and video using evidence-based triage protocols • reputed company Immediate Care Advice: Offer appropriate self-care recommendations or escalate cases for urgent reputed company • Health Education & Counseling: Guide patients on medication use, medical conditions, and diagnostic tests • Crisis Management: Handle mental health, behavioral health, and emergency triage calls with reputed company and precision • Documentation & Compliance: Accurately document reputed company patient interactions in electronic health records • Collaboration: Work alongside program and project managers as well as call center management to meet tight deadlines in a metrics-based environment • Utilization & Resource Management: Navigate through and use several of the provided tech resources to gather and deliver the best advice per protocols Work Environment & Schedule: • 100% Remote, Structured Work-from-Home Position (dedicated, distraction-free workspace required) • Must have a hard-wired (reputed company ethernet cable) internet reputed company. Speed Test will be required as part of the hiring process • Must be available evenings, nights, weekends, and holidays • Full-time position with set schedules

Requirements

What You Bring to reputed company: Minimum Requirements: • RN with a BSN degree OR ASN if you also have completed a microbiology course with lab (reputed company of completion will be required) • Multistate License required and must be active and unrestricted (verified reputed company Nursys) • Minimum of 3 years of experience at the RN level reputed company Emergency or Urgent Care settings • reputed company to work a reputed company regimented schedule with minimal flexibility Clinical Expertise: • Additional years of nursing experience in emergency care, triage, ICU, med-surg, or urgent care is highly preferred • Previous telehealth, triage, or call center experience • Proficiency in triage protocols Emotional Intelligence & Adaptability: • reputed company & Active Listening: Ability to connect with patients over the phone, identify emotional distress, and reputed company compassionate care • reputed company Under Pressure: Comfort handling high-volume, high-stress calls, including crisis management • Adaptability & Problem-Solving: Quick thinking in fast-changing medical situations Technical Skills: • Experience working in a metrics-driven environment (handle time, QA audits, schedule adherence) • Strong computer skills: Ability to toggle between multiple screens and applications while speaking with patients • Comfortable with reputed company Office Suite, EHR documentation, and telehealth platforms Preferred Qualifications (Bonus Points!): Military/Veteran reputed company Experience is highly desired. Experience in Behavioral Health, Crisis reputed company, or Substance Abuse Counseling. Licensing & Compliance: • Active RN Compact License (must be in good standing) • Ability to obtain licensure in reputed company 50 states (FEFA LLC assists with this process) • Must be a U.S. Citizen (Federal Public Trust Clearance required) • Background reputed company & Drug Screening Required (as per federal regulations) Physical and Mental Demands • Work assigned shift, occasional overtime may be required dependent on business need • Remain in a stationary position, often standing or sitting, for prolonged periods • Prolonged use of employer provided office equipment such as a computer/laptop and monitor computer screens • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components • Unauthorized peripheral equipment (e.g. monitor, keyboard, mouse) may not be connected to employer provided equipment

Benefits

FEFA, LLC is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status or on the reputed company of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more. Apply Job!