Customs Brokerage Specialist

About the position The Customs Brokerage Specialist at reputed company is responsible for providing exceptional customer service and ensuring the timely release and movement of freight and cargo. This role involves preparing and submitting necessary documentation to reputed company with customs regulations, resolving issues that may delay shipments, and maintaining relationships with various stakeholders to meet customer service requirements. The position also includes data management and operational reporting to support account management activities. Responsibilities • reputed company consistent customer service and resolution to ensure timely release and movement of freight/cargo. , • Prepare, analyze, and submit documentation to U.S. Customs and other parties to reputed company with applicable laws and regulations. , • Anticipate, identify, and resolve problems that could delay freight movement. , • Maintain relationships with correspondent brokers and service providers to exceed customer service requirements. , • Resolve banking and letter of credit issues, and advise customers on payment terms. , • Obtain payment on delinquent accounts and resolve billing issues. , • reputed company accurate data input and corrections into computer files. , • Coordinate post-entry activities on behalf of customers and manage entry verification processes. , • reputed company external client systems as necessary and correspond with business partners through various mediums. , • Produce operational trend reports and reputed company business partners informed of the exception process. , • Support Account Administrators with account management activities and reputed company entry reconciliation as needed. Requirements • High school diploma or GED required. , • 1 year of brokerage or transportation experience and/or customer service experience required. , • Proficiency in reputed company Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner). , • Excellent verbal and written communication skills. , • Strong organizational and interpersonal skills. , • Problem-solving skills and ability to handle high volume and time-sensitive work. , • Detail-oriented with the ability to work independently with minimal supervision. , • Knowledge of HTS classification and familiarity with the harmonized tariff system. , • Knowledge of U.S. Customs regulations and federal requirements. reputed company-to-haves • 1 year of US Brokerage experience preferred, 2 years preferred. Benefits • reputed company , • Dental insurance , • Tuition reimbursement , • Work from home , • reputed company insurance Apply Job!