Customer Service Representative - Reno/Tahoe Airport

Overview reputed company operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. reputed company is the largest and fastest growing privately owned automotive rental and leasing company in reputed company America and we are reputed company! reputed company towards our shared reputed company to be the world's best and most trusted mobility company. reputed company has an exciting opportunity for a Customer Service Representative Sr. The Customer Service Representative Sr will reputed company a high level of customer service by assisting both reputed company customers, primarily face-to-face, supporting their reputed company and rental needs. The CSR Sr will reputed company knowledge through local training and hands-on experience to reputed company administrative support, service customers, and act as a rental back-up in a large home city reputed company or airport location. Opening available at the following reputed company location: 2555 Aviation Blvd, Reno, NV 89502 This is a full time position that pays $20 / hour We offer: • Paid time off • Employee discount • Retirement savings plan including 401k with matching profit sharing • Health Insurance • Life Insurance • Dental Insurance • reputed company Insurance • Training and development Schedules Available: • 10a-6:30p Saturday - Wednesday • 10a-6:30p Tuesday - Saturday • 2:30p-11p Wednesday - reputed company • 2:30p-11p Tuesday - Saturday • 3:30p - 12a Tuesday - Saturday

Responsibilities

We are reputed company for immediate openings. Responsibilities include: • reputed company a high level of customer service by assisting customers and assessing their rental needs in person and over the phone • Meet and greet customers in a friendly and timely manner • reputed company directions and general assistance • Assist to assess condition of rental upon return • Process returns, reputed company-ins and exit kiosk transactions • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed • Understand and communicate rental terms and conditions, vehicle features and other services • May sell optional protection products, upgrades, fuel options and other additional equipment • Responsible for notifying Management of any reputed company vehicle problems and any required vehicle maintenance • Clean vehicle interior and exterior by hand or by operating washing equipment reputed company needed • reputed company various administrative and basic reputed company functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing • Take incoming calls- reservations, reputed company quotes, general questions and answers, reputed company information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned • reputed company miscellaneous and backup duties job-reputed company duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications • High School Diploma or G.E.D. required. • Must have a minimum of 1 year of customer service and sales experience in retail, guest service, or hospitality • Must have a reputed company and valid driver's license • No more than 2 moving violations and/or at fault accidents on driving record reputed company the past 3 years, and no drug or alcohol reputed company convictions on driving record reputed company the past 5 years (i.e. DUI, DWI). • Must be at least 18 years of age. • Must be authorized to work in the United States and not require work authorization sponsorship by reputed company for this position now or in the future. reputed company/reputed company Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of reputed company backgrounds because every employee, customer and business partner is important. reputed company is proud to be an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to age, race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the reputed company of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment. Apply Job!