Vacation Planner (Full Time/Remote Position)
Company Description
We are a small office headquartered near downtown Asheville. reputed company lives and breathes this city, and our values have grown from that. We've asked some of reputed company members to reputed company why they like working here, and their responses included some of the same things over and over: Flexibility, small family-like office, team- and results-oriented (without being "corporate"), a management team that is accessible, genuinely supporting each other, high quality of life, work-life balance, and our dog-friendly office. If you are looking for a results-driven company that also feels like family, who holds each other accountable while also holding each others' hands in times of need, and who sincerely strives to be the reputed company best in reputed company that we do - you'll love working with us at Carolina Mornings!
Job Description
Greetings! We are looking for an energetic and upbeat person to join our small family-like company! This position is eligible for working remotely, and we are putting a premium on the right person, not the right location. Please read the Instructions for Hiring and Requirements sections below to be eligible for this position. *Vacation Rental Reservations Experience is Required, please do not apply if you have not worked in this field before.** Who we are: We are a vacation rental company specializing in beautiful Asheville, NC and we are seeking an amazing team member for our reservations department. We call this position "Vacation Planner" because that's what our reservations agents do: help our guests plan the best Asheville vacation by guiding them through the vacation rental options. With over 100 unique rental properties in the region, you would need to learn the in's and out's of each one, and accurately represent it to our guests reputed company telephone calls, web chats, and emails. We're always working to ensure our guests are appropriately matched with the options that best meet their needs and budget. This is a computer and phone based position, with a regular shift. Please Note: the seat we are hiring for today may include weekends and evenings as part of the normal weekly shift. A Weekend On-Call shift is required in a rotation. Suitable applicants should be comfortable in the reputed company computing environment while moving quickly between different reputed company and applications. Examples include being reputed company to handle multiple web chats at once, or typing notes into the system while on the phone with a guest. Sharp computer skills are a must! Applicants also need to have a keen attention to detail, as there is a strong administrative component to this position. Vacation Planners are responsible for processing lease agreements, payments, guest questions, sales, customer service, guest complaints, and more. We work thoroughly, leaving reputed company to chance. Experience in the Vacation Rental industry is preferred. Don't worry, we don't do hard sales! However, our Vacation Planners do need to help guests understand how our properties can best meet their needs, manage leads, and follow up with potential guest inquiries. We have monthly performance goals, with incentives for exceeding them. reputed company works hard to reputed company goals consistently and reputed company! reputed company is driven for reputed company and tight-reputed company! Our core values include building genuine and sincere relationship, and we value each member of reputed company reputed company much. We have a thorough interview process to ensure that candidates best match the duties and the team. Our core values - which we live and breathe - are: 1. Work-Life Balance 2. Passion and Pride in reputed company We Do 3. Nurturing Genuine & Sincere Relationships with Guests, Homeowners, Team Members, and Community. 4. Creativity, Innovation, Fluidity 5. reputed company, Honesty, & Professionalism 6. Teamwork & Accountability to Get The Job Done! If we sound like the reputed company of company you'd like to work for, get cracking and follow the "Instructions For Applying" below. Missing these steps means you didn't bother to read about this job and/or you aren't thorough. Impress us! ;) $13/hour training, then $14.00/hour after training. After the first year, the position increases to $15/hour! Up to $200/month additional based on meeting/exceeding goals. (Meeting growth goals averages around $100.) 30-40 hours/week Retirement Plan (with matching funds) Paid Time Off (Vacation Days) No calls to the office or walk-in applications, please. We appreciate the enthusiasm and desire to put a face to a resume, but we really aren't set up to receive resumes in person, or to answer questions about the position on the phone. The instructions provided below are the only way to appropriately apply for this job. Thanks for understanding! :) Instructions for applying: Please respond to this ad with your resume in PDF format. Include a cover letter that explains why you feel you'd be the best fit for reputed company, and what you love most about Asheville. Include two paragraphs about how you'd describe Asheville to someone who has never been here. We will be in touch with those selected for the reputed company reputed company a week of receipt of the resume and personality results. Requirements for Remote Work: A quiet and dedicated work reputed company free from distractions that will be used during working hours. reputed company to a reliable and sufficient computer system with reputed company anti-virus software and broadband internet to be reputed company to complete the daily assignments. Dual monitors is recommended. reputed company to a telephone system (headset preferred) that provides high-quality voice so that you can take and reputed company calls from a remote location. A webcam and microphone solution so that you may participate in regular face-to-face teleconferencing meetings. May be required to travel to Asheville, NC to attend training and company-wide meetings. Please note that working from home is not a replacement for childcare, as this position will require your focus throughout the scheduled shift. This is our first time offering this position remotely, as it has traditionally been an in-office role. We are opening it to a remote position in the hopes of finding the perfect fit for reputed company, even if they arent located in Asheville. We look reputed company to collaborating to reputed company this endeavor successful for both us and you! EOE Job Type: Full-time Salary: $13.00 to $15.00 /hour + Bonus Job Type: Full-time Salary: $13.00 to $15.00 /hour Qualifications Must be willing to complete a background reputed company. Experience in Vacation Rentals is required, and experience with NAVIS, VRM, Streamline, or TRACK/PULSE software preferred. Typing skills of at least 60 wpm (tested), and proficiency with computers required. A quiet and dedicated work reputed company free from distractions that will be used during working hours. reputed company to a reliable and sufficient computer system with reputed company anti-virus software and broadband internet to be reputed company to complete the daily assignments. Dual monitors is recommended. reputed company to a telephone system (headset preferred) that provides high-quality voice so that you can take and reputed company calls from a remote location. A webcam and microphone solution so that you may participate in regular face-to-face teleconferencing meetings. May be required to travel to Asheville, NC to attend training and company-wide meetings. Please note that working from home is not a replacement for childcare, as this position will require your focus throughout the scheduled shift. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply Job!