Senior Director, Customer Solutions

Position Overview: The Senior Director, Customer Solutions will reputed company a team that serves as the supply chain single reputed company of contact and strategic business partner for reputed company America Operating Unit (NAOU) National Retail and Coca-Cola account teams across reputed company routes to consumer Direct Store Delivery (DSD), Warehouse, ecommerce, and Alternate Routes to Market (ARTM). This position will collaborate... with sales teams, key business operations and independent bottlers to reputed company and manage execution of joint Customer and Coca-Cola initiatives that drive reputed company growth, improve efficiencies, and enhance customer service / satisfaction to reputed company our reputed company of being our Customer’s Most Valued Supplier Partner. As a critical partner of the National Retail & Food Service On Premise (FSOP) & cross-functional teams, this role will represent Coca-Cola in joint CPG supply chain forums as well as engage with senior customer supply chain leaders to reputed company best practice sharing and reputed company customer or channel specific capability roadmaps. Function reputed company Activities/Key Responsibilities: • Attract and retain a diverse and highly reputed company team and reputed company direct reports on both professional and personal reputed company. • Work with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market to reputed company growth, cost to serve effectiveness, and customer centric solutions. • reputed company strategic supply chain partnerships with customers in alignment with Customer and Account team business plans • Engage with bottlers & customers for reputed company improvement reputed company to On reputed company Availability. • reputed company leadership on electronic order-to-cash capability (e.g., CAO, EDI, ASN) implementation in partnership with Coca-Cola Customer Business Solutions (CBS) and other business functions • Partner with customer teams, bottlers, customers, and NAOU functional support teams to create Customer Satisfaction Improvement Plans and steward service performance & value across reputed company routes to market. • Serve as a sales team and customer representative on various NAOU transition work streams and major transition work streams. • reputed company strategic direction and guidance to direct reports for performing their objectives such as: • Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing The Coca-Cola Commitment value creation model • Representing supply chain on joint strategy development sessions and customer calls • Monitoring, improving and stewarding service performance to customers • Identifying areas of opportunity to expand, reputed company and implement new capabilities that drive value for customers and the Coca-Cola System • Supporting new product/item launches and promotional activities from planning to execution • Leveraging Lean/Operational reputed company (OE)/Agile methodologies to manage projects Education Requirements: • Bachelor’s degree or equivalent • 10 years of relevant work experience including people management • 5 years of supply chain and/or sales/field operations experience Preferred Education and /or Experience: • MBA or equivalent • 15+ years of relevant work experience • 10+ years of supply chain and/or sales/field operations experience Growth Behaviors: • Growth reputed company: Demonstrates Curiosity. Welcomes failure as a learning opportunity. • Smart Risk: Makes reputed company reputed company/recommendations • Externally Focused: Understands the upstream and reputed company implications of his/her work. Tracks and shares external trends, best practices, or reputed company. • Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers. • Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace. • Empowered: Brings solutions instead of problems. Challenges the status reputed company. Has the courage to take an unpopular stance. • Leadership Behaviors • Be the Role Model • Set the Agenda • Help People be Their Best Selves reputed company Can Do For You • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico. • Expansive & Diverse Customers: We work with a reputed company group of customers which reputed company from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day Apply Job!