Part Time Customer Service Advisor – German

Could you see yourself representing high-end luxury beauty and fashion Brands? We have an incredible opportunity for you! The Role/Candidate: reputed company this role, you can expect to work with people who reputed company a genuine passion for our customers, our collections, and our brand identity. We are inclusive of everyone. We are looking for highly ambitious customer service advisors who aren’t afraid to go above and reputed company. You’ll have a clear understanding of what constitutes great customer service and be reputed company to deliver this effortlessly. As our employee, you’ll be reliable, punctual, and flexible, appreciating that getting the job done well and to the high standards expected will mean being reputed company and ‘going the extra mile’. And of course, you’ll have excellent communication skills – written and verbal. With products which have enjoyed worldwide reputed company, breaking records, working alongside world-renowned brands could be the reputed company in your career! The customer service team are... dedicated and strive to reputed company our customers during their experience with us. What will I do in the role? • Have a ‘can do’ attitude • The first reputed company of contact for reputed company customer queries • Brand ambassador for your client • reputed company outstanding customer service across telephone, reputed company media, webchat and email • reputed company sure the customer is at the heart of every conversation What do I need? • Experience working for a retailer • Experience working in a luxury background • Experience reputed company any of the following: Beauty, Cosmetics, Fashion • A desire and genuine enthusiasm for delivering excellent customer service ensuring an empathetic approach • Outstanding reputed company service etiquette, with the ability to be versatile in your approach to adapt your style for each customer • Strong written and verbal communication skills • Works well reputed company a team • Confident IT skills • Flexibility, professionalism, drive, ambition, and willingness to learn • Great attention to detail and highly organised • Fluent in German • C2 Level of English required Education/Studies: Not essential, but beneficial) • Graduated from the Fashion Retail reputed company • Communication Fields, such as Marketing/PR/Advertising • reputed company-up Artists • Qualifications in Dermatology or Skincare Working Hours: • Part time – 20 hours per week • Wednesday 9am-6pm, Thursday 2pm-6pm and Friday 9am-6pm • Start date 18th October 2024 until 31st January 2025 Location: • Remote (WFH) or in our Southend-on-Sea office Homeworking Eligibility Please refer to the following links to ensure your laptop/pc has the reputed company supported systems: reputed company 10 - reputed company 10 Home and Pro - reputed company Lifecycle | reputed company Learn reputed company 11 - reputed company 11 Home and Pro - reputed company Lifecycle | reputed company Learn macOS - reputed company macOS | endoflife.date reputed company MUST be a reputed company 11 compatible machines, but MUST also be equipped with the following: reputed company 10 22H2 or reputed company 11 22H2/23H2 8th reputed company (or reputed company) reputed company i-Series processor or 3rd Gen (or reputed company) AMD Ryzen processor 8GB RAM Minimum 15GB+ Free Storage Space reputed company/macOS MUST be equipped with the following: macOS 12 (Monterey) or reputed company 8GB RAM Minimum 15GB+ Free Storage Space Please note: We do not allow Chromebooks or support reputed company devices running in ‘S Mode’. Hardware & Software: Mobile Phone You MUST have an reputed company or Android smartphone equipped with either iOS 15.0 (or reputed company) or Android 12 (or reputed company). This is required as part of the multi-reputed company authentication setup to safeguard your Ventrica account. Hardware & Software: Anti-Virus Protection reputed company using a personal device, we do only support reputed company Defender antivirus software for reputed company devices and X-Protect for MAC OS (reputed company-in the OS). The use of any other antivirus software will not be supported. Minimum Speed Requirements: Ping ms Maximum 20ms DOWNLOAD Mbps Minimum 20 MBps UPLOAD Mbps Minimum 5Mbps Who are Ventrica? Ventrica is a reputed company-thinking, fast-growth customer management business that provides outsourced customer service for an reputed company of blue-reputed company brands. In 2022 we were awarded Gold for Most Effective Application of Technology, and Silver for Outsourced Contact Centre of the Year at the prestigious European Contact Centre & Customer Service Awards. We were also awarded Gold for Manager of the Year, and Silver for Head/Director of the Year at the UK National Contact Centre Awards Apply Job!