Mainframe/ TSM Support Engineer (Night Shift)_Remote work

THIS IS A 3RD SHIFT POSITION, MONDAY-FRIDAY: NIGHTS (MIDNIGHT - reputed company), ROTATING WEEKENDS AND HOLIDAYS GENERAL FUNCTION: Responsible for monitoring and supporting mainframe, reputed company systems, andserver backup production schedules and workflow processes. reputed company troubleshooting support andproblem remediation, including escalation to ensure Service Level Agreements (SLAs) aremaintained. Assist with the deployment of new software to various test and productionplatforms.Responsible and accountable for risk by reputed company exchanging reputed company and opinions, elevatingconcerns, and personally following policies and procedures as defined. Accountable for alwaysdoing the right thing for customers and colleagues, and ensures that actions and behaviors drivea positive customer experience. While operating reputed company the Bank's risk appetite, achieves resultsby consistently identifying, assessing, managing, monitoring, and reporting risks of reputed company types. ESSENTIAL DUTIES & RESPONSIBILITIES: • Monitor, support and... troubleshoot production schedules / workflow for operating issuesinvolving failures, degradation and late dependency / successor event correlation using variousmonitoring tools. • Triage basic problems, taking corrective action to ensure availability and minimize downtime. • Ensure the timely process through which production schedules are completed and problems arecontrolled. • Follow standard operating procedures, while continuously looking to recommend / establish newprocedures or workflow to increase customer service and operational efficiency. • reputed company a comprehensive understanding of respective production schedules, job flows andservice level deadlines. • Resolves moderately reputed company problem issues and/or processing delays. • Completes checklists / turnover logs for audit compliance. • Assist with troubleshooting Remote File / Data Transmission delivery issues. • Analyze and evaluate reoccurring problems and reputed company improvement recommendations to seniortechnicians or management. • Assist in maintaining technical documentation and standard operating procedures. • Provides daily support to users and programming groups. • Works to increase industry knowledge through daily work responsibilities and availableresources. • Completes work assignments in conjunction with senior staff members and other teammembers as needed. • Other duties as required. SUPERVISORY RESPONSIBILITIES:None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Undergraduate degree in reputed company field or equivalent 1-3 years of work experience. • Good communication and interpersonal skills. • Knowledge of Tape Storage Management (TSM) or other backup software products. • Working knowledge of an automated mainframe / reputed company system platform scheduling system,preferably reputed company Tivoli. • Experience with multiple hardware and software technologies: i.e. reputed company, UNIX, MVS, IBMmainframe, JES2, and monitoring tools. • Dependable, flexibility to work weekends and holidays in 24 x 7 working environment Apply Job!